When you install Session Recording, no users have permission to play recorded sessions. You must assign permission to each user, including the administrator. A user without permission to play recorded sessions receives the following error message when trying to play a recorded session:
When you install Session Recording, domain administrators grant permission to control the recordng policies by default. You can change the authorization setting.
The active recording policy specifies session recording behavior on all Server OS VDAs that have Session Recording Agent installed and connected to the Session Recording Server. When you install Session Recording, the active recording policy is Do not record. Sessions cannot be recorded until you change the active recording policy.
The generic recording policy might not fit your requirements. You can configure policies based on users, VDA servers, and applications.
Before a Session Recording Player can play sessions, you must configure it to connect to the Session Recording Server that stores the recorded sessions. Each Session Recording Player can be configured with the ability to connect to multiple Session Recording Servers, but can connect to only one Session Recording Server at a time. If the Player is configured with the ability to connect to multiple Session Recording Servers, users can change which Session Recording Server the Player connects to by selecting a check box.