Product Documentation

XenCenter System Alerts

Oct 09, 2015

You can view a range of different types of alert in the System Alerts window, including:

  • Performance alerts. Performance alerts may be generated when CPU, network I/O or disk I/O usage exceed a specified threshold on a managed server or virtual machine. See Configuring performance alerts.
  • HA (High Availability) status alerts. Alerts may be generated for changes to a pool's high availability status, such as when a pool becomes over committed.
  • Software update alerts. Alerts may be generated when updates or new versions of XenServer or XenCenter are available.
  • License expiry alerts. Alerts will be generated when the XenServer licenses on your managed servers are approaching their expiry dates or have expired.

For some alerts, it may be possible to resolve the issue that caused the alert to be generated by clicking on one of the Alert Actions links below the list of alerts.

To view system alerts

To open the System Alerts window, do one of the following:

  • On the Tools menu, click System Alerts.
  • Click the System Alerts button on the toolbar:
    System Alerts button
  • If the toolbar has been hidden, a small System Alerts button will appear in the top right corner of the XenCenter window and you can click on this to open the dialog example:
    System Alerts button

To filter the alerts shown in the System Alerts window

You can apply filters to the alerts listed in the System Alerts window, for example, to view alerts only from specific pools or servers, or only generated during a specific time period.

  • To view alerts only from specific servers, click Filter Servers and then click the server name. To remove a filter, select the server from the filter list again.
  • To filter the alerts by time/date, click on Filter Dates and select a date range from the list or click Custom and define your own date range by specifying the start and end date/time.

To refresh the list of alerts

If new alerts are generated while the System Alerts dialog box is open, you can click Refresh to update the list.

To export alerts

Alerts can be exported as a comma delimited (.csv) file for viewing and analysis in external applications.

To export system alerts from XenCenter, in the System Alerts window, click Export All and then specify the filename and location.

To dismiss system alerts

To dismiss or remove a single alert, select it and then click Dismiss.

To dismiss or remove all the current alerts, click Dismiss All.

To receive alert notifications by email

You can configure XenCenter to send email notifications when system alerts are generated for any of the servers and virtual machines in a pool, or for a standalone server and its virtual machines.

Important: Advanced alerting capabilities are available in Citrix XenServer Advanced Edition or higher. To learn more about the features available in different XenServer Editions, click here.

When you turn on the email notification feature, you will be sent an email notification when alerts with a priority of 5 or higher are generated. (You can assign a priority for different types of alert via the XenServer xe command line interface (CLI); see the XenServer Administrator's Guide for details.)

To turn on email notification

  1. Select a pool or standalone server in the Resources pane, click on the General tab and then click Properties.
  2. Click on the Email Options tab in the Properties dialog box.
  3. Select the Send email alert notifications check box and then enter the delivery address details.
  4. Click OK to save your changes and close the dialog box.