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System Requirements

Dec 06, 2016

Before installing Citrix SCOM Management Pack for XenApp and XenDesktop, make sure that your environment meets the requirements listed in this topic.

Hardware requirements

Computers that will host Citrix SCOM Management Pack Machine Agent for XenApp and XenDesktop must meet the following minimum hardware requirements:

  • One physical CPU with two cores (for physical systems), two virtual CPUs (for virtual systems); CPU clock speed of 2.3 GHz
  • 4 GB of RAM (excluding the paging file size)
  • 1 GB of free local storage space

For more information on the Machine Agent, see Install and Configure.

Software requirements

Citrix SCOM Management Pack for XenApp and XenDesktop requires a supported version of the following products that it integrates with:

  • Citrix XenApp and XenDesktop
  • Microsoft System Center Operations Manager

Additionally, Citrix SCOM Management Pack for XenApp and XenDesktop requires a supported version of Citrix Licensing in the XenApp and XenDesktop Site where it is deployed.

Supported versions of Citrix XenApp and XenDesktop

Citrix SCOM Management Pack for XenApp and XenDesktop is compatible with the following Citrix XenApp and XenDesktop versions:

Product version (Delivery Controller) Supported
Citrix XenApp and XenDesktop 7.12 ✔
Citrix XenApp and XenDesktop 7.11 ✔
Citrix XenApp and XenDesktop 7.9 ✔
Citrix XenApp and XenDesktop 7.8 ✔
Citrix XenApp and XenDesktop 7.7 ✔
Citrix XenApp and XenDesktop 7.6 LTSR ✔
Citrix XenApp and XenDesktop 7.61 ✔
Citrix XenApp and XenDesktop 7.5 ✔
Citrix XenApp and XenDesktop 7.1 ✔
Citrix XenApp and XenDesktop 7.0 ✔


1 This entry covers the following configurations: 7.6, 7.6 + FP1 (Feature Pack 1), 7.6 + FP2, 7.6 + FP3.

Product version (Citrix Director) Supported
versions included with the supported Delivery Controller versions  ✔

Supported Citrix Licensing versions

Citrix SCOM Management Pack for XenApp and XenDesktop can be deployed in environments where any of the following versions of Citrix Licensing is used:

Product version Supported
Citrix Licensing 11.14 or later  ✔

Supported versions of SCOM

Citrix SCOM Management Pack for XenApp and XenDesktop is compatible with the following SCOM versions:

Microsoft System Center Operations Manager version Supported
Microsoft System Center Operations Manager 2016 ✔
Microsoft System Center Operations Manager 2012 R2 ✔
Microsoft System Center Operations Manager 20121 ✔


1 This entry covers the following configurations: base release, base release + SP1 (Service Pack 1).

Supported operating systems

Agent operating systems

Citrix SCOM Management Pack Agent for XenApp and XenDesktop is compatible with all operating systems that are supported by Delivery Controller of Citrix XenApp and XenDesktop.

Machine Agent operating systems

Citrix SCOM Management Pack Machine Agent for XenApp and XenDesktop is compatible with the following operating systems:

Operating system Supported
Microsoft Windows Server 2016 ✔
Microsoft Windows Server 2012 R2 ✔
Microsoft Windows Server 2012 ✔

Regional settings support

The product can be deployed and operates correctly in environments with regional setting configured to use any of the following languages:

Language Language code Supported
English en ✔
Spanish es ✔