Product Documentation

Configure store time-out duration and retry attempts

Sep 12, 2014

By default, requests from a Receiver for Web site to the associated store time out after one minute. The store is considered unavailable after two unsuccessful communication attempts. To change these settings, you edit the site configuration file.

Important: In multiple server deployments, use only one server at a time to make changes to the configuration of the server group. Ensure that the Citrix StoreFront management console is not running on any of the other servers in the deployment. Once complete, propagate your configuration changes to the server group so that the other servers in the deployment are updated.
  1. Use a text editor to open the web.config file for the Receiver for Web site, which is typically located in the C:\inetpub\wwwroot\Citrix\storenameWeb\ directory, where storename is the name specified for the store when it was created.
  2. Locate the following element in the file.
    <communication attempts="2" timeout="00:01:00">
  3. Change the value of the attempts attribute to the set the number of unsuccessful communication attempts before the store is considered to be unavailable. Use the timeout attribute to set the time limit in hours, minutes, and seconds for a response from the store.