Product Documentation

Configure Session Recording to play and record sessions

Sep 02, 2015
After you install the Session Recording components, perform these steps to configure Session Recording to record XenApp sessions and allow users to view them:
  • Authorize users to play recordings
  • Authorize users to administer recording policies
  • Change the active recording policy to one that records sessions
  • Configure Session Recording Player to connect to the Session Recording Server

Authorize users to play recorded sessions

When you install Session Recording, no users have permission to play recorded sessions. You must assign permission to each user, including the administrator. A user without permission to play recorded sessions receives the following error message when trying to play a recorded session:

  1. Log on as administrator to the computer hosting the Session Recording Server.
  2. Start the Session Recording Authorization Console.
  3. In the Session Recording Authorization Console, select Player.
  4. Add the users and groups you want to authorize to view recorded sessions and they will populate the right pane.

Authorize users to administer recording policies

When you install Session Recording, domain administrators grant permission to control the recordng policies by default. You can change the authorization setting.

  1. Log on as administrator to the machine hosting the Session Recording Server.
  2. Start the Session Recording Authorization Console and select PolicyAdministrators.
  3. Add the users and groups who can administer recording policies.

Set the active recording policy to record sessions

The active recording policy specifies session recording behavior on all Server OS VDAs that have Session Recording Agent installed and connected to the Session Recording Server. When you install Session Recording, the active recording policy is Do not record. Sessions cannot be recorded until you change the active recording policy.

  1. Log on as an authorized Policy Administrator to the server where the Session Recording Policy Console is installed.
  2. Start the Session Recording Policy Console.
  3. If you are prompted by a Connect to Session Recording Server pop-up window, ensure that the name of the computer hosting the Session Recording Server, protocol, and port are correct.
  4. In the Session Recording Policy Console, expand Recording Policies. This displays the recording policies available when you install Session Recording, with a check mark indicating which policy is active:
    • Do not record. This is the default policy. If you do not specify another policy, no sessions are recorded.
    • Record everyone with notification. If you choose this policy, all sessions are recorded. A pop-up window appears notifying the user that recording is occurring.
    • Record everyone without notification. If you choose this policy, all sessions are recorded. A pop-up window does not appear notifying the user that recording is occurring.
  5. Select the policy you want to make the active policy.
  6. From the menu bar, choose Action > Activate Policy.
Note: Session Recording allows you to create your own recording policy. When you create recording policies, they appear in the Recording Policies folder within the Session Recording Policy Console.

Configure custom policies

The generic recording policy might not fit your requirements. You can configure policies based on users, VDA servers, and applications.

Important: A policy can contain many rules, but there can be only one active policy running at a time.
  1. Log on as an authorized Policy Administrator to the server where the Session Recording Policy Console is installed.
  2. Start the Session Recording Policy Console and select Recording Policies > Add New Policy.
  3. Right click New policy and select Add New Rule.
  4. In the Rules wizard, select Enable Session Recording with notification , and then click Next.
  5. Check the box Published Applications, and then click the hyperlink for Select Published Applications.

  6. On the Select Applications screen, click Sites and Add.
  7. Enter the server name of a XenApp Delivery Controller.
  8. Click Connect and the site enumerates.
  9. Click Close and a list of published applications displays. Add some applications from the list, and then cick OK and Finish.
  10. Right click on the policy and select Activate. You can rename the policy if you want to.

Configure Session Recording Player

Before a Session Recording Player can play sessions, you must configure it to connect to the Session Recording Server that stores the recorded sessions. Each Session Recording Player can be configured with the ability to connect to multiple Session Recording Servers, but can connect to only one Session Recording Server at a time. If the Player is configured with the ability to connect to multiple Session Recording Servers, users can change which Session Recording Server the Player connects to by selecting a check box.

  1. Log on to the workstation where Session Recording Player is installed.
  2. Start the Session Recording Player.
  3. From the Session Recording Player menu bar, choose Tools > Options.
  4. In the Connections tab, click Add.
  5. In the Hostname field, type the name or Internet protocol (IP) address of the computer hosting the Session Recording Server and select the protocol. By default Session Recording is configured to use HTTPS/TLS to secure communications. If TLS is not configured, select HTTP.
  6. If you want to configure the Session Recording Player with the ability to connect to more than one Session Recording Server, repeat Steps 4 and 5 for each Session Recording Server.
  7. Ensure that the check box for the Session Recording Server you want to connect to is selected.