Product Documentation

Enable or disable playback protection

Feb 02, 2015

As a security precaution, Session Recording automatically encrypts recorded files before they are downloaded for viewing in the Session Recording Player. This playback protection prevents them from being copied and viewed by anyone other than the user who downloaded the file. The files cannot be played back on another workstation or by another user. Encrypted files are identified with an .icle extension; unencrypted files are identified with an .icl extension. The files remain encrypted while they reside in the cache on the workstation where the Session Recording Player is installed until they are opened by an authorized user.

Citrix recommends that you use HTTPS to protect the transfer of data.

By default, playback protection is enabled.

  1. Log on to the computer hosting the Session Recording Server.
  2. From the Start menu, choose Session Recording Server Properties.
  3. In Session Recording Server Properties, click the Playback tab.
  4. Select or clear the Encrypt session recording files downloaded for playback check box.