Product Documentation

To configure an SMS Notifications Gateway

Sep 04, 2014

Device Manager currently supports only Nexmo SMS gateway, which is a commercial (pay to use) 3rd party gateway. If you do not have a Nexmo subscription, or haven't activated a Nexmo account, then Device Manager will attempt to send SMS messages using the recipient's SMS Carrier Gateway.

  1. In the Options dialog under Notifications Server, select New -> SMS Gateway.
  2. In the SMS Gateway dialog configure the following information:
    1. Name. Name to be used for the SMS Gateway configuration.
    2. Description. Optional description for the gateway.
    3. Gateway. Nexmo is the only SMS commercial (pay to use) 3rd party gateway that Device Manager currently support. If you do not have a Nexmo subscription, or haven't activated a Nexmo account, then Device Manager will attempt to send SMS messages using the recipient's SMS Carrier Gateway (if a phone is Verizon, for example, it will be sent to 1234567890@vtext.com.)
    4. Key. Key provided by Nexmo when activating your Nexmo account.
    5. Secret. Secret (or password) provided by Nexmo.
    6. Virtual Phone Number. When sending to North America phone numbers (with the +1 prefix), this must be a Nexmo virtual phone number; otherwise, it can be a meaningful label or name. Virtual numbers can be purchased on the Nexmo website.
    7. HTTPS. Select if you want to use HTTPS to transmit SMS requests to Nexmo.
    8. Default Recipient Country. Default SMS country prefix to be used for recipients in your organization. Always starts with a +. Click the link to look up codes for specific countries.
    9. Use Carrier Gateway. Select if you want to use the recipient's carrier gateway to send the SMS notifications. If carrier gateway is not available, then Nexmo will be used to send the message (if an account has been purchased and activated). Deselect this option if you only want to use Nexmo and never use the carrier gateway.
    10. Test Configuration. Click to send a test message using the current configuration. Any obvious errors, such as authentication or virtual phone number errors, will be detected immediately. Messages are received in the same timeframe as those sent between mobile phones.
  3. Click Create.