Devices that are running the following platforms are supported for both complete enterprise mobility management, including application management and device management. Due to platform restrictions and security features, not all functionality is supported on all platforms.
Application management is only available on Android devices with ARM-based processors. Management of applications on x86-based Android devices is not supported.
On compatible Samsung devices, Device Manager supports and extends both Samsung for Enterprise (SAFE) and Samsung KNOX policies. You must enable the SAFE APIs by deploying the built-in Samsung Enterprise License Management (ELM) key to a device before you can deploy SAFE policies and restrictions. To enable the Samsung KNOX API, you also need to purchase a Samsung KNOX license by using the Samsung KNOX License Management System (KLMS) in addition to deploying the Samsung ELM key. For details, see Managing Samsung Configurations.
Device Manager supports Amazon Kindle devices running Fire OS 3.0 and earlier versions running proprietary operating systems based on Android.
For HTC-specific policies, Device Manager supports HTC API version 0.5.0.
Devices that are running the following platforms are supported for device management only. Management of Windows Phone 7 and BlackBerry devices is provided through XenMobile Mail Manager. For details, see XenMobile Mail Manager.
Citrix recommends that you upgrade your iOS 5 users to the most recent version of iOS available so that you can take advantage of the latest device management policies and configurations.
Citrix recommends that you upgrade your Windows 8 users to Windows 8.1 so that you can migrate them to the new Windows 8.1 device management policies and configurations. For more information about Windows 8.1 device management, see Managing Windows 8.1 Configurations.