If you have not already downloaded the installation files for HDX RealTime Optimization Pack, see How to download HDX RealTime Optimization Pack.
Important: If you have the Microsoft VDI Plug-in installed, ensure you uninstall it before installing the Optimization Pack.
The order of the Optimization Pack installation is important:
Citrix HDX RealTime Connector
requires the installation of HDX RealTime Media Engine on the host terminal
device. This topic describes the steps for deploying HDX RealTime Media Engine
to thin client terminals running Windows operating systems.
Deploy HDX RealTime Media Engine to Mac devices
HDX RealTime Connector requires the installation of Citrix HDX RealTime Media Engine on the client device. This section describes how to install the Media Engine on supported Mac OS devices.
Before running Citrix HDX RealTime Media Engine installation script, ensure you have Receiver for Mac 12.0 installed on the device.
The installation package for Citrix HDX RealTime Media Engine includes the following components:
- Install HDXRealTimeMediaEngine.pkg
- Uninstall HDXRealTimeMediaEngine
- Log on to the Mac as an Administrator.
- Double-click the downloaded file, HDX_RealTime_MediaEngine_1.8_for_OSX.dmg. The disk image mounts.
- To start the installation, double-click HDX_RealTime_MediaEngine_1.8_for_OSX.dmg.
- Follow the instructions provided by the script.
- After the installation completes, confirm the installation: In the Mac System Preferences under Other, click Citrix HDX RealTime Media Engine to view the installed version.
- If you have Microsoft Lync running as a published application, restart it (Microsoft Lync).
Before deploying HDX RealTime Media Engine to a Linux terminal device, you must install the Citrix Receiver for Linux. Go to the download page for Citrix Receiver for Linux and follow the instructions on that page for the system you are installing on.