Product Documentation

Configure client devices for use with Dell RemoteScan and Citrix HDX RealTime Optimization Pack

Feb 04, 2016
You can use Dell RemoteScan to initiate scans directly from your virtual desktop to any TWAIN or WIA compliant scanner. For more information, see http://www.dell.com/us/business/p/dell-software-remotescan-enterprise/pd. To run Dell RemoteScan on client devices in XenDesktop or XenApp environments using Microsoft Skype for Business with Citrix HDX RealTime Optimization Pack installed:
  1. Close RemoteScan if it is running on the client.
  2. Open RegEdit on client device and go to [HKEY_LOCAL_MACHINE]/SOFTWARE/Citrix/ICA client/Engine/configuration/Advanced/Modules/ICA 3.0.
  3. Remove RSICAWorkStationProxy from the VirtualDriver key.
  4. Add RSICAWorkStationProxy to the VirtualDriverEx key. Place it following all other virtual driver entries.
  5. On the client device, edit c:\program files\remotescan server\server.ini and add the following entry in the [server] section: noicaregistry=1
  6. Start RemoteScan on the device.