Citrix recommends that you install HDX RealTime Optimization Pack 2.0. You must install HDX RealTime Connector as a new installation (uninstall older versions of the HDX RealTime Connector before installing version 2.0), but you can install or upgrade HDX RealTime Media Engine.
You can download this version by logging on with your My Account credentials and going to the following download pages:
For XenDesktop and for XenApp
For Linux or Mac
After downloading, unzip the package and place the following installation files on an available network drive or on a local device, such as a USB flash drive.
- HDX_RealTime_MediaEngine_2.0_for_Windows.msi - client running Receiver
- HDX_RealTime_Connector_2.0_for_Skype_for_Business - server-side (and virtual desktop) - choose the 32-bit or 64-bit version to match your operating system.
For more information, see Deploy HDX RealTime Media Engine to Windows devices.
For more information, see Deploy HDX RealTime Media Engine to Linux terminal devices.
For more information, see Deploy HDX RealTime Media Engine to Mac devices.
Now you can make HDX RealTime available to your users. Before installing the HDX RealTime Media Engine or HDX RealTime Connector, be sure your environment meets the minimum software hardware and software requirements.