Citrix HDX RealTime Optimization Pack offers clear, crisp high-definition audio/video calls with Microsoft Skype for Business in an optimized architecture. Users can seamlessly participate in audio-video or audio-only calls to and from other Skype for Business users and other standards-based video desktop and conference room multipoint control unit (MCU) systems. All audio/video processing is offloaded from the Server to the end-user device or terminal, optimizing the quality of the call with minimal impact on server scalability.
The Citrix HDX RealTime Optimization Pack provides XenApp and XenDesktop customers the following key features:
When you deliver the Skype for Business client in a vritualized environment, there are a small number of feature differences. For more information, see https://support.citrix.com/article/CTX200279.
Editing the registry incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
1. Replace the Logitech driver with the stock Microsoft driver.
2. Create a registry setting that enables hardware acceleration with the C920.
On 32-bit and 64-bit Windows:
Data: 1 (enables the hardware acceleration)
0 or missing (disables hardware acceleration)
Note: Logitech does not recommend the C920 for business use cases. We recommend the more modern Logitech cameras (C930E, C925E), which work with standard Microsoft drivers.
The Citrix CEIP usage and analytics program is a voluntary data collection program designed to improve your product experience. After installing this version of the RealTime Optimization Pack, you can participate in the programs anonymously.
You can change your participation in the program at any time. For more information, see https://www.citrix.com/community/cx/ceip.html.
CEIP is voluntary. When you opt-in, the CEIP services running in Citrix products gather anonymous configuration and usage data from your deployment, and automatically sends the data to Citrix. CEIP collects these classes of data:
How your privacy is protected:
CEIP Opt-out policies and the user interface (UI)
The RealTime Connector defines the following registry entries controlling CEIP metrics:
If absent or set to 0, the user controls the CEIP metrics collection. If present and set to nonzero, metrics collection is disabled and the opt-out UI is hidden.
On 64-bit Windows, the RealTime Connector checks both HKEY_LOCAL_MACHINE\Software\Citrix and HKEY_LOCAL_MACHINE\Software\Wow6432Node\Citrix for this value.
If absent or set to 0, the user did not opt out of CEIP metrics collection. If present and set to nonzero, the user opted out of CEIP metrics collection.
In the Settings dialog screen, the RealTime Connector adds a checkbox.
 Send anonymous usage metrics to Citrix
The checkbox is hidden if the administrator disables CEIP metrics collection by setting DisableCEIPMetrics. Otherwise, it appears. The checkbox is checked if the OptOutOfCEIPMetrics registry value is absent or set to zero, and it is unchecked if OptOutOfCEIPMetrics is present and set to nonzero. When the user changes the state of the checkbox, the RealTime Connector updates the registry setting and enables or disables CEIP metrics submission accordingly.