When you purchase a
new Citrix product, your purchase includes a one-year membership in Citrix
Subscription Advantage. This membership entitles you to, among other benefits,
any product updates, including major and minor releases, released during your
membership period. For example, if you purchased XenDesktop, Enterprise edition
on July 22, 2013, you are entitled to any updates released for XenDesktop,
Enterprise edition until July 21, 2014. After your initial one-year membership
period expires, you may choose to renew your Subscription Advantage membership.
After paying Citrix for your renewal, you must go to citrix.com and download a
license file containing your renewal license.
Note: A Subscription
Advantage membership and its associated license are distinct from your license
to run the product. If you do not renew your Subscription Advantage membership,
your Citrix products do not stop working; however, you are not entitled to any
software releases after it expires.
Subscription Advantage renewal files
Advantage renewal license files contain licenses, known as
licenses, that extend your Subscription Advantage membership for a
one-year period. These licenses are required to run any new product releases,
excluding hotfixes, that are released during your membership period.
After you download
your Subscription Advantage renewal license file from citrix.com, you must add
it to your license server. Copy the Subscription Advantage renewal license
files to the same directory as your existing license files and reread the
license files. By default, this location is
C:\Program Files\Citrix\Licensing\MyFiles on a 32-bit
C:\Program Files (x86)\Citrix\Licensing\MyFiles on a
64-bit server and /opt/citrix/licensing/LS for License Server VPX. After you
add the renewal license to your license server, the license automatically
unlocks any subsequent versions of the product released during the Subscription
If you do not add
the Subscription Advantage renewal licenses immediately, your Citrix products
do not stop working. However, you cannot run any new software released during
your renewed membership until you have the renewal license on your license
You do not need to
download additional licenses when you install new versions of your products
during this membership period. If Citrix releases a product version after your
Subscription Advantage membership ends, you must renew your Subscription
Advantage membership and obtain a renewal license before you can use the new
you download additional license files, you can delete the expired Subscription
Advantage licenses; however, it is not a requirement. You might want to keep
them to make it easier to identify the upgrade that is associated with each
You can find out
what your Subscription Advantage dates are:
- In the License
AdministrationConsole on the Dashboard.
- Using a text editor to view
the license file: See the Upgrade Lines section in
License file format
for information about reading the contents of the license file.
Renewing only part of your Subscription Advantage membership
If you run products from two different releases in your environment (for example, you have a mixed XenDesktop environment of versions 5.0 and 7.0) and you are not purchasing Subscription Advantage for all your licenses, Citrix recommends that you separate the product licenses on two separate license servers. Subscription Advantage is applied to the older product versions first.
For example, if you own 200 licenses for 5.0 and you renew your Subscription Advantage membership for only 100 of those licenses, it is possible that those 100 renewal licenses, which are required for 7.0, could be consumed by connections to computers running 5.0.