Citrix Cloud™ Document History

The following table describes important changes to the Citrix Cloud product documentation. To receive notifications about these updates, subscribe to the RSS feed.

Date Change Description 12 May 2026 Added a new section for Licensing for Citrix Platform Flex Added a new section for Licensing for Citrix Platform Flex and sub-section Flex Credit consumption and reporting 14 Apr 2026 Added a new What's New article for Citrix Cloud Added a new article What's New in Citrix Cloud documenting new features, enhancements, and fixes across Citrix Cloud releases from January 2024 to April 2026 18 Nov 2025 Added Application icons connectivity section Add a new section Application icons connectivity 29 Jan 2025 Added service principal information Added a new section Service Principal 16 Dec 2024 Added a new feature Conditional Authentication Added a new feature Conditional Authentication 27 Sep 2024 Added a new section Onboard a new customer Added a new section Onboard a new customer 17 Sep 2024 Updated Account management section Updated the Licenses management in Account management 13 Sep 2024 Added a new section Packet capture feature for advanced troubleshooting Added a new section Packet capture feature for advanced troubleshooting 10 Jun 2024 Added a new article Added a new article SAML using Microsoft Entra ID for Guest and B2B identities for workspace authentication 29 Apr 2024 Added 2 new sections Added Update the Service Provider SAML Signing Certificate and Update the Identity Provider SAML Signing Certificate 08 Apr 2024 Added a new section Allow customers to delete Citrix Cloud account and re-onboard Added a new section Allow customers to delete Citrix Cloud account and re-onboard 22 Mar 2024 Added a new section Added a new section Configure an On-Premise PingFederate Server as the SAML Provider for Workspaces and Citrix Cloud 19 Mar 2024 Added a new Note Added a new note in Assign users and groups to service offerings using Library 14 Mar 2024 Added Custom landing page section Added a new section Custom landing page 28 Feb 2024 Removed NetScaler App Delivery and Security Service - Citrix Managed Removed references to NetScaler App Delivery and Security Service - Citrix Managed fromService Level Agreement 27 Feb 2024 Update for Usage collection section Added User customer tagging, Free server tagging, and Server customer tagging subsections in Usage collection 19 Feb 2024 Added additional certificates Added additional certificates for Citrix DaaS in Certificate validation requirements 02 Feb 2024 New SAML identity provider article Added new article SAML using Microsoft Entra ID and AD identities for workspace authentication 31 Jan 2024 Updated the Supported services Changed Citrix Application Delivery Management service to NetScaler Console in Supported services 31 Jan 2024 Added License Usage Insights as a new service Added License Usage Insights as a new service in Supported services 23 Jan 2024 Added Citrix identity provider Added Citrix identity provider section in Identity access management 20 Dec 2023 Removed Citrix App Delivery and Security Service - Citrix Managed Removed references to Citrix App Delivery and Security Service - Citrix Managed in Geographical Considerations 20 Dec 2023 Removed Citrix App Delivery and Security Service Removed Citrix App Delivery and Security Service from Configure a SAML application with a scoped Entity ID in Citrix Cloud 30 Nov 2023 New feature for SAML as an identity provider Added a new article describing support for scoped Entity IDs: Configure a SAML application with a scoped Entity ID in Citrix Cloud 16 Nov 2023 Removed Directory.Read.All references References to Directory.Read.All are removed from Default connection between Microsoft Entra ID and Citrix Cloud Microsoft Entra ID Permissions for Citrix Cloud 20 Oct 2023 Removed ShareFile references References to ShareFile and Citrix Files have been removed due to decoupling these services from Citrix Cloud: FAQ: Decouple your ShareFile account from your Citrix Workspace) 19 Oct 2023 New article for SAML as an identity provider Added new article for configuring SAML authentication using Okta as a SAML provider: Configure Okta as a SAML provider for workspace authentication) 18 Sep 2023 New feature for DaaS Standard for Azure licensing Added support for domain name truncation for User/Device licensing model: Monitor licenses and usage for Citrix DaaS Standard for Azure) 18 Sep 2023 New feature for DaaS licensing Added support for domain name truncation: Monitor licenses and active usage for Citrix DaaS (User/Device) 07 Sep 2023 New SAML identity provider article Added new article for configuring SAML authentication for Citrix Workspace subscribers using Microsoft Entra ID based identities: Sign in to workspaces with SAML using Microsoft Entra ID identities 06 Sep 2023 Update for SAML authentication Added supported providers and clarified several steps: Connect SAML as an identity provider to Citrix Cloud 04 Aug 2023 New SAML identity provider article Added new article for configuring relying party trusts in ADFS for use with SAML as an identity provider in Citrix Cloud: Connect SAML as an identity provider to Citrix Cloud 01 Aug 2023 Update for SAML authentication Updated SAML custom attributes and troubleshooting information: Configure SAML authentication in Citrix Cloud using ADFS 21 Jul 2023 Initial release of the ITSM Adapter service 2307 For a summary of new features, see What's New 17 Jul 2023 Update for administrators Added administrator permission to access Support Tickets menu option: Modify administrator permissions 30 Jun 2023 Update for System Log Added events for managing network locations: System log events for the Citrix Cloud platform 27 Jun 2023 Update for Identity and Access Management Added support for administrator authentication using Google Cloud Identity: Identity and access management 27 Jun 2023 Update for Identity and Access Management Added support for administrator group authentication using Google Cloud Identity: Manage administrator groups 21 Jun 2023 Update for Service Health dashboard Updated methods for accessing the Service Health Dashboard: Citrix Cloud service health 25 May 2023 Update for administrators Updated steps for managing MFA verification methods: Manage your MFA recovery methods 25 May 2023 Update for administrators Updated steps for changing MFA devices, primary MFA sign-in method: Manage your primary MFA method 25 May 2023 Update for administrators Added support for email as an MFA method for Citrix Cloud administrators: Set up multifactor authentication 15 May 2023 Update for Citrix Service Providers Added support for licensing API access for distributors: Distributor access to APIs 03 May 2023 Update for System Log Added System Log events for creating, modifying, and deleting resource locations: System Log events for the Citrix Cloud platform 03 Apr 2023 Update for administrator management Custom access permissions to certain Citrix Cloud platform functions can be assigned to administrator groups: Manage administrator groups 30 Mar 2023 Update for Citrix Partners Partners can view bandwidth usage trends for Citrix Gateway service through the customer dashboard: Licensing trends 22 Mar 2023 Decommissioned content Removed AppBuilder article as the service is no longer available in Citrix Cloud. 09 Jan 2023 Update for DaaS licensing for Citrix Service Providers Updated article to include active usage for Citrix DaaS Concurrent User model: Customer license and usage monitoring for Citrix DaaS 06 Jan 2023 Update for DaaS licensing Updated article to include active usage for Citrix DaaS Concurrent User model: Monitor licenses and peak usage for Citrix DaaS (Concurrent User) 06 Jan 2023 Update for License Usage Insights service Updated article to include enhancements to managing free users: Manage product usage, license servers, and notifications 30 Nov 2022 Removed deprecated MDX Service article The MDX Service reached end of life (EOL) in September 2021. For more information, see CXM-100702. 02 Nov 2022 Update for service presence table Added EU to the list of regions for Citrix DaaS for Google Cloud: Service presence in each region 10 Oct 2022 Update for Notifications Added notifications for non-administrator contacts: Notifications 28 Sep 2022 Update for Microsoft Entra ID identity Updated section for adding administrators: Add administrators to Citrix Cloud from Microsoft Entra ID 28 Sep 2022 Update for administrator management Updated screenshots and workflow for adding individual Citrix Cloud administrators: Manage administrator access to Citrix Cloud 22 Sep 2022 Initial release of the ITSM Adapter service 2209 For a summary of new features, see What's New 11 Aug 2022 Update for SAML identity Updated screenshots and workflow for adding AD administrator groups: Add administrators to Citrix Cloud from AD 11 Aug 2022 Update for Microsoft Entra ID identity Updated screenshots and workflow for adding Microsoft Entra ID administrator groups: Manage administrator groups 11 Aug 2022 Update for administrator management Updated screenshots and workflow for adding individual Citrix Cloud administrators: Manage Citrix Cloud administrators 25 Jul 2022 Update for SAML identity Added support for SAML authentication for AD groups: Connect SAML as an identity provider to Citrix Cloud 18 Jul 2022 Update for Citrix DaaS licensing Updated article to include Concurrent licensing support for both Citrix DaaS and Citrix DaaS Standard for Azure: Monitor licenses and peak usage for Citrix DaaS (Concurrent User) 18 Jul 2022 Update for Citrix DaaS Standard licensing Updated article to include references to support for Concurrent licensing model: Monitor licenses and usage for Citrix DaaS Standard for Azure 29 Jun 2022 New article for Google as an identity provider Citrix Cloud now supports workspace authentication using Google: Connect Google as an identity provider to Citrix Cloud 23 Jun 2022 Initial release of the ITSM Adapter service 2206 For a summary of new features, see What's New 05 May 2022 New article for the Cloud Connector advanced health checks feature Added article describing the new Cloud Connector advanced health checks feature: Cloud Connector advanced health checks 02 May 2022 Updated Licensing articles Release experience for Citrix DaaS and Endpoint Management assigned licenses has been optimized to better support releasing licenses in bulk: Monitor licenses and active usage for Citrix DaaS and Monitor licenses and active usage for Endpoint Management 28 Apr 2022 New administrator permission for partners Added a new permission for accessing the Customer Dashboard: Citrix Cloud for Partners 28 Apr 2022 New article for SDKs and APIs Added a new article summarizing the SDKs and APIs available for Citrix Cloud and cloud services: SDKs and APIs 25 Apr 2022 Update for Microsoft Entra ID permissions New Microsoft Entra ID connections now include the GroupMember.Read.All permission instead of Group.Read.All: Microsoft Entra ID Permissions for Citrix Cloud. 15 Apr 2022 Update for Windows support on Cloud Connector Citrix Cloud Connector supports deployment on Windows Server 2022. For more information, see Cloud Connector Technical Details. 30 Mar 2022 System Log General Availability System Log is generally available and includes descriptions of generated events. For feature details, see System Log. For event descriptions, see System Log Events Reference 21 Mar 2022 Update for Gateway service licensing Licensing now displays bandwidth usage per user for Gateway service: Monitor bandwidth usage for Gateway service 17 Mar 2022 Updated the ITSM Adapter article For a summary of new features for ITSM Adapter, see What's New 14 Mar 2022 Update for Citrix Cloud administrators Administrators can add an email address for account recovery: Add or change your recovery email 12 Jan 2022 Update for Licensing Added support for multi-type licensing for Citrix Virtual Apps and Desktops: Monitor licenses and active use for cloud services 17 Dec 2021 Update for on-premises product registration Support for removing usage data that is collected from registered Citrix License Servers: Register on-premises products with Citrix Cloud 13 Dec 2021 Updated the ITSM Adapter article For a summary of new features, see What's New 08 Dec 2021 New cloud licensing article Licensing includes support for Citrix Managed Azure consumption monitoring: Monitor Citrix Managed Azure resource consumption for Virtual Apps and Desktops service 01 Dec 2021 New cloud licensing article Licensing includes support for Secure Private Access service: Monitor licenses and usage for Secure Private Access 08 Nov 2021 New article for adding Microsoft Entra ID groups Support for adding administrators using Microsoft Entra ID groups: Manage administrator groups 03 Nov 2021 Updated the Cloud Connector network requirements Added details for how to use fully qualified domain names for Cloud Connectors, see Internet Connectivity Requirements: Citrix Cloud Connector 25 Oct 2021 Updated the ITSM Adapter article For a summary of new features, see What's New 29 Sep 2021 Updated the Remote Browser Isolation (formerly Secure Browser) article See Remote Browser Isolation. 14 Sep 2021 Update for Identity article SAML authentication for Citrix Cloud is generally available to customers: Connect SAML as an identity provider to Citrix Cloud 26 Aug 2021 Updates for License Usage Insights Added article for monitoring CSP customers' licensing and usage of Virtual Apps and Desktops service: Customer license and usage monitoring for Citrix Virtual Apps and Desktops service 26 Aug 2021 Updates for License Usage Insights Added article for single and multitenant aggregation of license usage: Cloud service license usage and reporting for Citrix Service Providers 19 Aug 2021 Updated the ITSM Adapter article For a summary of new features, see What's New 20 Jul 2021 More troubleshooting for Cloud Connector updates Added information on troubleshooting Cloud Connector update failures: Troubleshooting update failures 14 Jul 2021 Added permissions for Microsoft Entra ID Added the permissions that Citrix Cloud requests when connecting and using Microsoft Entra ID: Microsoft Entra ID Permissions for Citrix Cloud 13 Jul 2021 Update for Licensing Added FAQ item for double-counted licenses due to migration: Monitor and active usage for cloud services 13 Jul 2021 Update for Licensing Updated Technical Preview notice to include enforcement of bandwidth allotments: Monitor bandwidth usage for Gateway service 13 Jul 2021 New identity and access management article Added Microsoft Entra ID permissions for enterprise applications that are used with Citrix Cloud: Microsoft Entra ID Permissions for Citrix Cloud 01 Jul 2021 Update to Service Level Agreement Added Citrix Wrike to Per-Service Availability Measures table: Service Level Agreement 29 Jun 2021 New article for System Log feature Added new Technical Preview article for logging certain events in Citrix Cloud : System Log 24 Jun 2021 Updated the ITSM Adapter article For a summary of new features, see What's New 16 Jun 2021 New Licensing article for Citrix Gateway service Added a new article for viewing bandwidth usage from Citrix Gateway service: Monitor bandwidth usage for Gateway service 27 Apr 2021 New Cloud Connector article Added a new article for collecting CDF logs for Cloud Connector: Log Collection 23 Apr 2021 Updated the ITSM Adapter article For a summary of new features, see What's New 16 Mar 2021 Updated the Remote Browser Isolation (formerly Secure Browser) article For a summary of new and changed features, see Remote Browser Isolation 17 Feb 2021 Update to SLA uptime Added service uptime for Citrix Application Delivery Management to the Service Level Agreement: Service Level Agreement 08 Feb 2021 Update to SLA uptime Added service uptime for Citrix Analytics to the Service Level Agreement: Service Level Agreement 05 Feb 2021 Update to service regions Added service locations for Secure Internet Access service: Secure Internet Access service locations 03 Feb 2021 Removed Citrix Cloud Labs™ content Removed deprecated Citrix Cloud Labs and Session Manager articles. Citrix Cloud Labs and Session Manager service were deprecated and removed from Citrix Cloud as of September 2020. 07 Dec 2020 Enhancement to Cloud Connector scheduling Cloud Connector updates for your preferred time of day and day of week: Cloud Connector updates 30 Oct 2020 Update to SLA uptime Updated service uptime in the Service Level Agreement: Service Level Agreement 17 Sep 2020 Removed deprecated article Content for the Access Control Sync for StoreFront utility has been deprecated and removed from the Citrix Cloud documentation. The utility is no longer available for download and Citrix no longer supports this utility. Please refer to the Secure Private Access service documentation for currently supported features. 04 Sep 2020 New Licensing article for Virtual Apps and Desktops service Added Concurrent licensing support for Virtual Apps and Desktops service: Monitor licenses and peak usage for Citrix Virtual Apps and Desktops service (Concurrent) 19 Jun 2020 Update to multifactor authentication enrollment Enrolling in multifactor authentication is required for all Citrix Cloud administrators: Multifactor authentication requirements 18 Jun 2020 Connector Appliance is generally available The Connector Appliance for Cloud Services is generally available for use in production environments. For more information, see Connector Appliance for Cloud Services. 18 May 2020 Multifactor authentication enrollment for Citrix Cloud administrators Added new sections for enrolling Citrix Cloud administrators in multifactor authentication, changing devices, and updating recovery methods: Set up multifactor authentication 27 Mar 2020 Update to Cloud Connector certificate requirements Added port requirements for verifying certificates during Cloud Connector installation: Cloud Connector Technical Details 26 Mar 2020 Update to Licensing FAQ Added item to FAQ section about the effect in the Licensing console of using multi-type licensing with Virtual Apps and Desktops service: Monitor licenses and active usage for cloud services 26 Mar 2020 New connector added Added new article: Connector Appliance for Cloud Services. 28 Feb 2020 New article for license and usage information for Managed Desktops service Added new article: Monitor licenses and active usage for Citrix Managed Desktops service. 07 Feb 2020 Added new section to on-premises license usage article Added "Peak license usage for the Concurrent licensing model" section: Monitor licenses and usage for on-premises deployments 11 Dec 2019 New article for Citrix Federated Authentication Service for Workspace Added new article: Enable single sign-on for workspaces with Citrix Federated Authentication Service. 03 Dec 2019 New policy for URL filtering Updated article to include new feature URL filtering. For more information, see Remote Browser Isolation. 03 Dec 2019 New feature for tracking host names during a user's session Updated article to include new feature URL filtering. For more information, see Remote Browser Isolation. 15 Nov 2019 New article for improving internal Workspace subscriber connections to VDAs Added new article: Optimize connectivity to workspaces with the Network Location Service 06 Nov 2019 New type of Remote Browser Isolation (formerly Secure Browser) Added a new type of a browser with shared passcode authentication. For more information, see Remote Browser Isolation. 23 Oct 2019 New policy for Remote Browser Isolation (formerly Secure Browser) Added a policy that allows admin to change a new session's starting URL when users launch an app. For more information, see Remote Browser Isolation. 11 Sep 2019 New article for customer data and log handling in Citrix Cloud Added new article: Citrix Cloud Services Customer Content and Log Handling 09 Sep 2019 Updated License and Usage content for Virtual Apps and Desktops service Added User/Device license model support; service-specific License and Usage functions moved to a dedicated article: Monitor licenses and active usage for Citrix Virtual Apps and Desktops service 06 Sep 2019 New identity provider added to Citrix Cloud Added Okta to supported identity providers in Citrix Cloud: Connect Okta as an identity provider to Citrix Cloud 06 Sep 2019 New identity provider added to Workspace Added Okta to supported identity providers for Workspace: Okta 29 Aug 2019 New License and Usage article for on-premises products Added new article describing the insights available in the Licensed Deployments tab of License & Usage: Monitor licenses and usage for on-premises deployments 27 Aug 2019 Updated Citrix Cloud Connector Technical Details article Added digital certificate validation requirement for Cloud Connector installation: Certificate validation requirements 18 Jun 2019 Updated Citrix Cloud Service Level Agreement article Added CSP eligibility and unit subscription minimum: Citrix Cloud Service Level Agreement 17 Jun 2019 New identity provider added to Citrix Cloud Added Citrix Gateway to supported identity providers in Citrix Cloud: Connect to an on-premises Citrix Gateway as an identity provider to Citrix Cloud 17 Jun 2019 New identity provider added to Workspace Added Citrix Gateway to supported identity providers for Workspace: Citrix Gateway 05 Jun 2019 New policy for Remote Browser Isolation Added new policy that can automatically transfer your published browser to a different region. For more information, see Remote Browser Isolation. 22 May 2019 New Advanced Concepts article Added new article discussing how to deliver secure access to SaaS and Web applications through the on-premises StoreFront. Please note: This article was deprecated on 17-September-2020. 17 May 2019 New article in "Manage Citrix Cloud" section Added new article for registering on-premises products in Citrix Cloud: Manage on-premises product registrations 14 May 2019 New section for removing expired service from Azure subscriptions Added "Customer-managed Azure subscriptions" section describing methods for removing an expired and blocked service from customers' self-managed Azure subscriptions: Extend Citrix Cloud service subscriptions 09 May 2019 New Advanced Concepts article Added new article discussing scenarios for deploying on-premises StoreFront with Citrix Virtual Apps and Desktops service: On-premises StoreFront Authentication Reference Architectures for Citrix Virtual Apps and Desktops service 07 May 2019 Updated service subscription extension Added expiration terms for monthly service subscriptions: Extend Citrix Cloud service subscriptions 09 Apr 2019 update Added rationale for specifying wildcard domains in Cloud Connector Proxy and Firewall Configuration 05 Apr 2019 update Updated MDX Service versions in MDX Service 04 Apr 2019 update Updated ME-ID support for Mac and iOS Workspace app in Configure workspace access 22 Mar 2019 release Added configuration steps for Active Directory + Token Authentication in Citrix Cloud: Connect Active Directory to Citrix Cloud 22 Mar 2019 release Added Workspace requirements for Active Directory + Token Authentication: Active Directory plus token 22 Mar 2019 release Added resetting devices for Active Directory + Token Authentication: Active Directory plus token 22 Mar 2019 release Added steps to register devices for Active Directory + Token authentication: Two-factor authentication (optional)