- Enhancements
- Known Issues and Workarounds
- Limitations and Caveats
- Compatibility
- Licensing, Upgrading, and Downgrading
Release 7.4 supports both remote license servers and locally installed licenses.
For licensing information for all Citrix CloudBridge platforms, see http://support.citrix.com/article/ctx131110.
If you are upgrading from release 5.6, install a new virtual machine rather than upgrading the existing virtual machine, because resource requirements changed with release 6.2.0. Release 6.0 and 6.2 virtual machines can be updated with the CloudBridge release 7.4 binary.
Acquire the software from My Account.
From the browser based user interface (http://appliance_ip_address), go to the System Maintenance > Update Software link on the Configuration tab. In the Upgrade System Software table, click Choose File to select the patch file (the file you downloaded with FTP), and then click Upload Patch, as shown in the following screen shot.
The patch file is then copied to your appliance and tested for integrity. If you have downloaded a valid file, a Restart Unit? prompt appears. Click Yes.
CloudBridge 400, 800, 2000, 3000, 4000, and 5000 appliances can be updated to release 7.4 with the following procedure.
This procedure is recommended for all CloudBridge 400 and 800, CloudBridge 2000 and 3000 appliances, and for CloudBridge 4000 and 5000 appliances that have already been configured. Your existing configuration is retained without modification.
The versions of the management service and upgrade bundle corresponding to release 7.4 are listed in the Compatibility section. These files can be downloaded from My Account.
To update the Management Service:
If the pages display a Version Incompatibility Detected warning message, it just means that you need to install the upgrade bundle. Ignore the Recommendations in the warning and install the upgrade bundle, as described below.
To upgrade a Citrix CloudBridge 700 appliance, see the Citrix Branch Repeater with Windows Server User's Guide, release 3.0, chapter 3.
The clockface showing the estimated update time is not always 100% accurate. If the installation ends with an error page displaying some kind of HTTP timeout error, wait a few minutes, and then attempt to connect normally to the browser based management interface of the appliance. Doing so usually shows that the newly installed version is up and running.
Sometimes an update fails if it spans a large number of releases, such as a jump from release 4.x to 6.0. If this happens, installing an intermediate release first (for example, release 5.5) and upgrading in two steps usually works.
Contact Citrix Support with any installation issues.
For information about troubleshooting installation related issues for Citrix CloudBridge VPX for Amazon, see WAN Optimization for CloudBridge.
You can revert to a previous release of the software by using the Downgrade Release feature, which is available on the System Maintenance: Update Software page. The downgrade returns the configuration to what it was for the earlier release at the time the upgrade was applied. Any configuration changes you made with the newer release are lost.
The software can be downgraded to previously installed releases only. Neither the Upgrade Software nor the Downgrade Release feature supports the installation of patch files with a earlier release number than the current one, except for releases already resident on the appliance.