Product Documentation

Provision the Lync Hosted 2013 service

Jun 05, 2015
Updated: 2013-08-21

To provision Lync Hosted 2013 to resellers

  1. From the Services Manager menu bar, click Customers and select the reseller for whom you want to provision services.
  2. Select Services. The Customer Services page appears.
  3. From the services list, select Reseller.
  4. Select the Lync Hosted 2013 service check box and then click the Lync Hosted 2013 service name. The Reseller Service Setup page appears.
  5. In the User Plan table, select the check box for each user plan the reseller can offer its customers. By default, all configured plans are selected.
  6. In the Customer Plan table, select the check box for each customer plan the reseller can offer. By default, all configured plans are selected.
  7. Click Apply Changes to save your selections.
  8. Click Provision to enable the reseller to offer the Lync service to its customers.

To provision Lync Hosted 2013 to customers

  1. From the Services Manager menu bar, click Customers and select the customer for whom you want to provision services.
  2. Select Services. The Customer Services page appears.
  3. Click the Lync Hosted 2013 service name. The Service Plan Configuration page appears.
  4. In Customer Plan, select the appropriate plan.
  5. Under Internal SIP Domains, select the applicable domains. By default, all configured SIP domains are selected.
  6. Under Federation, select one of the following options:
    • Disable federation: Select this option to disable access to federated domains. This option is selected by default.
    • Federate with domains specified in the allowed list: Select this option to enable access to domains on the list of allowed domains. After you select this option, click Add to create the list of allowed domains.
    • Federate with all domains except those listed in the block list: Select this option to enable access to all domains that are not included on the list of blocked domains. After you select this option, click Add to create the list of blocked domains.
  7. Click Advanced Settings and perform the following actions:
    1. Under User Plans, select the check box for each user plan the customer can offer to its users.
    2. Under Maximum Users, click the Enabled check box and enter the maximum number of users the customer can provision with the service.
  8. Click Service Settings and perform the following actions:
    1. If applicable, select Dial Plans and then select the dial plans that will be available to the customer.
    2. If applicable, select Line Server Uri and then enter the SIP URI of the SIP/CSTA gateway in your Lync deployment. This setting applies to users provisioned with Remote Call Control user plans.
  9. Click Apply Changes to save your selections.
  10. Click Provision to enable the customer to provision the service to users.

To provision the Lync Hosted 2013 service to users

  1. From the Services Manager menu bar, click Customers and select the customer for whom you want to provision services.
  2. Under Customer Functions, click Users.
  3. On the Users page, select the user you want to provision and then click Services.
  4. Expand Lync Hosted 2013 and, under User Service Setup, select the user plan you want to enable for the user.
  5. In Line Uri, enter the user's telephone extension using the "tel: 12345" format, if applicable.
  6. In Dial Plan, select the appropriate dial plan for the user, if applicable. By default, Automatic is selected.
  7. Click Provision to allow the user to access the Lync service.