Product Documentation

Provision the Hosted Apps and Desktops service

Jun 05, 2015
Updated: 2013-12-06

The Hosted Apps and Desktops service allows service providers to provision customers and resellers with XenApp and Desktop applications, desktops, and resources either directly from a XenApp or XenDesktop controller or through App Orchestration.

Before provisioning the service, configure the service and then configure offerings.

To provision the Hosted Apps and Desktops service to resellers

  1. From the Services Manager menu bar, click Customers and select the reseller for whom you want to provision services.
  2. Select Services. The Customer Services page appears.
  3. From the services list, click Reseller.
  4. Select the Hosted Apps and Desktops service check box and then click the Hosted Apps and Desktops service name.
  5. Under Reseller Service Setup, select the applications, desktops, and resources to be offered.
  6. Click an individual offering row and then click Edit to:
    • Provide directory name guidance: allow Services Manager to generate a directory name (default), specify a custom directory name, or specify an existing directory.
    • Specify a display name (to replace 'New offering'), description, price, cost, and code (for integration with third party billing systems).
    • Indicate if this offering will be allocated as a default - When this option is enabled, the offering appears in the list of available applications and is selected by default for provisioning to a new user, customer, or reseller.
    If you change any settings, click Save.
  7. Click Service Settings to specify service message information. If you change settings, click Apply changes. If you have the Service Schema Administrator role, you can also specify display name and Active Directory information. You can specify the datacenter address if you are using App Orchestration.
  8. Select the appropriate user and customer plans.
  9. Click Advanced Settings to:
    • Specify the maximum number of users that the customer can provision with this service.
    • Enable or disable billing.
    • Access demo account retention and warning settings. Click Service Settings. If you change service settings, click Apply changes.

      If you have the Service Schema Administrator role, you can also specify host header, Web Server, customer creation, remote directory, and message information.

  10. Click Provision.

To provision the Hosted Apps and Desktops service to customers

  1. From the Services Manager menu bar, click Customers and select the customer for whom you want to provision services.
  2. Select Services. The Customer Services page appears.
  3. Click Hosted Apps and Desktops . The Service Plan Configuration page appears.
  4. Select the appropriate customer plan.
  5. Select the applications, desktops, and resources that the customer can offer. To specify a default application, select the offering, click Edit, enable Allocate as default application and then click Save.
  6. Click Advanced Settings to:
    • Select a user plan.
    • Specify the maximum number of users that the customer can provision with this service.
    • Enable or disable billing.
    • Specify service message information. Click Service Settings. If you change settings, click Apply changes.

      If you have the Service Schema Administrator role, you can also specify display name and Active Directory information. You can specify the datacenter address if you are using App Orchestration.

  7. Click Provision.

To provision the Hosted Apps and Desktops service to users

  1. From the Services Manager menu bar, click Users and select the user for whom you want to provision services.
  2. Select Services. The User Services page appears.
  3. Click Hosted Apps and Desktops . The User Service Setup page appears.
  4. Choose the appropriate user plan.
  5. Select the applications, desktops, and resources the user can access.
  6. Click Service Settings to specify service message information. If you change settings, click Apply changes. If you have the Service Schema Administrator role, you can also specify Active Directory information. You can specify the datacenter address if you are using App Orchestration.
  7. Click Provision.