Product Documentation

Provision the Office Communication Server 2007 service

Jun 05, 2015
Updated: 2013-02-11

To provision the Office Communication Server 2007 service to resellers

  1. From the Services Manager menu bar, click Customers and select the reseller for whom you want to provision the OCS service.
  2. Under Customer Functions, select Services. The reseller's Customer Services page appears.
  3. From the services list, select Reseller.
  4. Select the Office Communication Server 2007 check box and then select the Office Communication Server 2007 service name. The Reseller Service Setup page appears.
  5. In the User Plan table, select the check boxes for each level the reseller can offer to customers.
    Note: The user plan defines the Communicator features that are available to provisioned users.
  6. In the Customer Plan table, select the check boxes for each template the reseller can offer.
    Note: The customer plan defines the home server to which users are assigned.
  7. Click Apply Changes to save your selections.
  8. Click Provision to enable the reseller to offer the OCS service.

To provision the Office Communication Server 2007 service to customers

  1. From the Services Manager menu bar, click Customers > Customer Services.
  2. In Customer Search, find the customer for whom you want to provision the OCS service.
  3. In the services list, select Office Communication Server 2007. The Service Plan Configuration page appears.
  4. In Customer Plan, select the template to assign to the customer.
    Note: The customer plan defines the home server to which users are assigned.
  5. Under Internal SIP Domains, select the check boxes for each domain you want to enable for handling voice and video communication.
  6. Click Advanced Settings and perform the following actions:
    1. Under User Plans, select the check boxes for each user plan the customer can offer users.
      Note: The user plan defines the Communicator features that are available to provisioned users.
    2. In Maximum Users, select the Enabled check box and then enter the total number of users the customer can provision.
    3. In Billing, ensure the Enabled check box is selected so the service generates charges to the customer.
  7. Click Provision to enable the customer to provision users with the OCS service.