Product Documentation

Upgrade

Jun 05, 2015
Updated: 2013-08-16
CloudPortal Services Manager 11.0 supports in-place upgrading from CloudPortal Services Manager 10.
Important: Review all the information in this topic and in Upgrade deprecated services, which contains information about services that are not supported in Services Manager 11. If your Services Manager 10 deployment includes any deprecated services, you must prepare your deployment accordingly prior to upgrading any web components.

Prepare for upgrading your deployment

Upgrading your Services Manager 10 deployment to Services Manager 11 involves several steps that you perform in sequence. To prepare your deployment for upgrading, perform the following tasks:
  1. Disable all locations in your deployment by stopping the Directory Web Service, Provisioning Engine, and Web platform components.
  2. Back up all Services Manager databases (OLM, OLMReports, OLMReporting).

Perform the upgrade

After you have completed the preparation steps, you can perform the upgrade. The following table lists the required steps and the instructions for performing them. Perform these steps in the order shown.
Step # To perform this task... ...refer to this topic.
1. Upgrade the system databases Upgrade system databases
2. Upgrade and reconfigure platform server roles Upgrade platform server roles
3. Upgrade and reconfigure web services in use Upgrade web components
4. If required, upgrade or remove deprecated services Upgrade deprecated services
5. Upgrade the Reporting service and migrate the data warehouse Upgrade the Reporting service and data warehouse

Complete the upgrade

After you have finished all the upgrade steps, re-enable all locations in your deployment by starting the Directory Web Service, Provisioning Engine, and Web platform components.