Product Documentation

Configuring General Device Manager Options

Dec 21, 2015

You can use General Options to set general Device Manager device display settings, device access relative to number of users per device, device triangulation enablement, and the Enterprise App Store availability for iOS.

  • Inactivity Days Threshold. Defines a time period in days within which a device must communicate back to the Device Manager server before changing the device status to "inactive".
    Note: If you are using Cisco ISE (or other NAC appliance) in conjunction with the Device Manager server to filter device access to your network, and if the Inactivity Days Threshold value changes, restart the Device Manager service on the Device Manager server for the changes to take effect.
  • Number of Devices per User. Maximum number of devices a user can enroll. If you want to prevent device sharing, you can restrict the number of users per single mobile device, as well as restrict the number of devices that a single user can register and enroll. If you set the value to zero that means a user can own any number of devices. When a device or user limit is exceeded, the users receive an error that indicates that a connection or license limit is reached, which prevents the additional user or device from enrolling.
  • Number of Users per Device. Maximum number of users that can share a single device. The default value is zero, which means an unlimited amount of users can share the device.
  • Highlight Jailbroken or Rooted column, SMG Status column, Managed column. When enabled, these options provide status 'lights" to indicate a device status. When disabled, the status lights (red or green) will not display and text will be used to indicate status. .
  • Enable Device Triangulation. Enables devices to be located geographically for GPS geo-location and geo-fencing policies.
  • Send Android Domain Users to Secure Mobile Gateway. When enabled, this option ensures that Device Manager sends Android device information to Secure Mobile Gateway in the event that Device Manager does not have the Android device user's ActiveSync identifier (ID).