You can send a one time,
ad-hoc notifications in Device Manager to single or multiple users directly to
their devices using SMTP (email), SMS, or Agent Push.
Devices tab, select a single or select multiple
choose to filter the list of devices depending on your purpose. For example,
you might want to send a message to all users who have jailbroken devices, or
send a message to all users whose devices are listed as Out Of Compliance.
devices to which you want to send notifications and then click
Notifications dialog box, enter the following
From. Enter who
you want to be shown as the sender of the notification (optional).
To. The users
associated with the devices you selected will automatically be added to the
notification recipient list. If you want to add other users beyond the list of
devices you selected, you can enter the user's email address as known by Device
Manager (case sensitive) and then click the plus icon to add the user.
can choose a template to fit the purpose of your notification. For example, if
you want to notify users whose devices have been jailbroken and are out of
compliance, you can select a custom ad hoc notification template built for this
can enter text, or if you choose a notification template, this field is
populated with the text from the template.
the communication channel you want to use to send the message, SMTP (email).
SMS, or Agent Push.
send the notification, if you are sending the message via SMS, and you do not
have a Nexmo subscription or SMS gateway server configured in Device Manager,
Detailed Device List button to check if the
recipients you have selected can be contacted through the Notification
Detailed Device List
dialog box, you can troubleshoot any of the devices that
show red lights, which indicate channels of communication that are not
currently working to send notification.
lights indicate the recipients who may not receive the notification unless you
add a carrier SMS gateway and address to use for sending the notification. The
green lights in the SMTP column indicate that the SMTP server is functioning
and will send the notification via email.
enter an SMS carrier gateway and address, select the recipient and fill out the
When you are
finished adding the SMS information, click
Send to send the notification.
Manager either delivers the message or queues it for sending. If the message is
queued, the Sent Notification Log report indicates the results. Queuing occurs
because either the system is busy (sending automated action notifications)) or
SMS sending has bandwidth restrictions. Only one SMS per second is supported.