Product Documentation

Configuring Windows Mobile Devices for Roaming Situations

Dec 21, 2015
The roaming settings in Device Manager for Windows Mobile devices will generate the appropriate registry keys for a better control of the wireless communications costs while traveling abroad and using other mobile operator networks than your default mobile operator (for example, the name of the mobile operator stored on the SIM card of the mobile device). In roaming situations, when the device has a cellular connectivity setup, the device will connect to the server running Device Manager according the following settings:
Note: You can select more than one setting.
  • Use on demand connection only. The device will only connect to the Device Manager Server if the end-user manually triggers the connection using the Device Manager Agent screen on his device, or if a mobile application requests a forced connection (such as a push mail request if the Exchange server has been set accordingly). Note that this option temporarily disables the default device connection schedule policy as defined in the Scheduling wizard within the Registry tab.
  • Block all cellular connections except the ones managed by Device Manager. except for the data traffic officially declared in a Device Manager application tunnel or other Device Manager device management tasks, no other data will be sent or received by the device. For example this option will disable all connections to the Internet via device web browser (Pocket IE).
  • Block all cellular connections managed by Device Manager. All "application" data transiting through a Device Manager tunnel will be blocked (including the Device Manager Remote Support application). However the data traffic related to pure "device management" (such as the deployment of a new Device Manager package) will not be blocked.
  • Block all cellular connections to the Device Manager Server. In this case, until the device is either reconnected via USB, Wi-Fi or via its default mobile operator cellular network, there will be no traffic transiting between the device and the Device Manager Server.

In the Deployment tab, you can also configure rule to avoid deploying a specific package (say "XYZ") when roaming. In this case, if the Block all cellular connections managed by Device Manager option has been selected, all packages except "XYZ" will still be deployed even in roaming situations.

In the Tunnel tab, a given application tunnel can be forced to block all data traffic when roaming. For example, if the Block all cellular connections except the ones managed by Device Manager option has been selected, the "CRM_App" data traffic will still be blocked although it is managed as a Device Manager tunnel.