Product Documentation

Installing and Configuring Components

Oct 16, 2015
To integrate EdgeSight software with the System Center Operations Manager, you must complete the following tasks:
  • Import the EdgeSight Management Pack
  • Configure an alert action to forward alerts to SCOM
  • Assign the alert action to an alert rule

Importing the EdgeSight Management Pack

  1. Open the EdgeSight media, click on Browse CD, and go to \installers\Management_Packs.
  2. Locate the file named and copy it to the default Management Pack folder (%ProgramFiles%\System Center Management Packs\) on any machine running the Operations Manager Console.
  3. Log on to the Operations Manager server and open the Operations Console.
  4. Select Administration in the view pane Select Management Packs from the Administration View.
  5. Select Import Management Pack(s) from the Actions menu.
  6. Browse to the Management Pack file and click Open to view the Import Management Packs dialog box.
  7. Click Import.
  8. After the Management Pack is successfully installed, Operations Manager automatically deploys it to all the managed computers in your management group. Please allow time for this process to complete.

Configuring the Alert Action

To configure Citrix EdgeSight Server to forward alerts to SCOM:

  1. Launch the EdgeSight Server Console.
  2. Click the Configure tab.
  3. Under Company Configuration select Alerts > Actions.
  4. Click the New Alert Action button.
  5. Select the Forward to Microsoft System Center Operations Manager option and then click the Next button to start the Alert Actions Creation Wizard
  6. If you want to use an existing configuration (root management server name and credentials), select one from the drop-down menu. Otherwise, proceed to the next step.
  7. Enter the name or IP address of the Root Management Server for System Center Operations Manager. A fully qualified domain name (FQDN) is only required in those cases where it is needed to establish a connection between the EdgeSight Server and the Root Management Server.
  8. Enter the credentials to be used when authenticating to the server.
  9. Click the Next button once the Alert Action properties are set.
  10. Review the Alert Action and then click Finish to save.

Once the alert action is created you must assign it to an alert rule.

Assigning the Alert Action to an Alert Rule

  1. Click the Configure tab.
  2. Under Alerts > Rules., click on the edit icon of an existing alert rule to launch the Alert Rules Wizard.
  3. Select Change Alert Rule to Alert Action Mappings and click the Next button.
  4. On the Assign Alert Rule to a Department screen, select All or a specific department you want to assign this rule to, and click the Next button.
  5. On the Assign Action to Alert Rule screen, pick Select the Alert Actions radio button, check the alert action you created in the previous section, and click the Finish button

Uninstalling the EdgeSight Management Pack

You can uninstall the Management Pack using the Operations Manager Console. Uninstalling the Management Pack removes all the references to it from the Operations Manager database, including the monitoring objects provided by the Management Pack along with any dynamically discovered event, performance, or alert data. For information about uninstalling management packs, see your Operations Manager documentation.