Product Documentation

Management Consoles and Other Tools

Oct 09, 2015

Citrix provides a comprehensive set of tools for managing servers, farms, published resources, and connections.

You can launch all tools by accessing the Citrix program group on the Start menu.

Delivery Services Console

The Delivery Services Console is a tool that snaps into the Microsoft Management Console (MMC) and enables you to perform a number of management functions.

For Citrix XenApp, you can set up and monitor servers, server farms, published resources, and sessions. Configure application access (both through the Web Interface and the Citrix online plug-in) and set up policies and printers.

In addition, you can manage load balancing, troubleshoot alerts, diagnose problems in your farms, view hotfix information for your Citrix products, and track administrative changes.

My Views are configurable displays that give you quick access to items you must examine regularly or items in different parts of the console tree that you want to group together. For example, create a My View display to monitor your preferred performance data for two sets of servers in different server farms. The performance-related information in a My View display is refreshed at regular intervals.

With Hotfix Management, check which hotfixes are applicable to your Citrix products, search for particular updates on your system, and identify servers where up-to-date hotfixes must be applied. In the left pane of the console, select Citrix Resources > Configuration Tools > Hotfix Management.

If your deployment includes multiple XenApp farms (such as one farm comprising servers running XenApp 6 for Windows Server 2008 R2, and another farm comprising servers running XenApp 5), you can use one MMC console that has separate Delivery Services Console snap-ins to manage each farm.

License Administration Console

Use this console to manage and track Citrix software licenses. For more information about licensing, see the License Administration console Help and the Getting Started with Citrix Licensing Guide in Licensing Your Product.

Citrix SSL Relay Configuration Tool

Use this tool to secure communication between a server running the Web Interface and your farm.

Shadow Taskbar

Shadowing allows users to view and control other users’ sessions remotely. Use the Shadow Taskbar to shadow sessions and to switch among multiple shadowed sessions. You can also shadow ICA sessions with the Access Management Console or Delivery Services Console.

SpeedScreen Latency Reduction Manager

Use this tool to configure local text echo and other features that improve the user experience on slow networks.

XenApp Troubleshooting Tools

Citrix Auto Support is a free online troubleshooting platform for your Citrix environment. Citrix Auto Support quickly analyzes your log files, profiles your environment, and scans for known issues, providing customized advice for a solution. Access Citrix Auto Support here to upload your log files.

To start the console and discover servers

When you install the first server in a new server farm, you provide credentials for a full authority Citrix administrator. This account has the authority to manage and administer all areas of farm management. If you are logging on to the Delivery Services Console for the first time, use this account to log on and to add other individuals to the Citrix administrators group.

Citrix recommends that you use a domain account to run the console. You can use your local administrator account, but the user name and password should be the same for all local administrator accounts for all servers in your farms.

Click Start > All Programs > Citrix > Management Consoles > Citrix Delivery Services Console.

The first time you open the Delivery Services Console you are automatically prompted to start the discovery process: you select the components you want, configure the discovery process, and find the items to manage.

Discovery is an important operation that checks for items (such as devices or applications) that were added to or removed from your XenApp environment. Appropriate changes then appear in the console tree.

After this, run the discovery process only if you want to refresh the view of your deployment. The console tree refreshes automatically each time you add, remove, or modify items in your deployment.

When using discovery to connect to your XenApp deployment, you must specify the name or IP address of at least one server in each farm that you want to manage. When discovery is complete, the console tree displays the items that you specified.

You can configure discovery only for some components. The configuration process can vary among components. The Configure and run discovery task appears in the Actions pane only for configurable components; otherwise, only the Run discovery task is available.

  1. In the console tree, select Citrix Resources or the product or component whose objects you want to discover.
  2. Click Configure and run discovery, or to run discovery without any configuration, click Run discovery.
  3. When discovering XenApp deployments, specify the name or IP address of at least one server running XenApp in each farm that you want to manage.

To view zones

Zones can be viewed and configured in the console. For information on configuring zones, see To configure zones and back-up data collectors.
  1. Depending on the version of XenApp you have installed, from the Start menu, select All Programs > Citrix > Management Consoles and choose Citrix Delivery Console.
  2. In the left pane, expand the Zones node.
  3. Under Zones, select a zone. The results pane displays the servers in the chosen zone.

To refresh user data automatically

Refreshing user data automatically is disabled by default. You can control the frequency of automatic updates to server, server folder, and published application information on the Delivery Services Console. The auto-refresh settings apply only to the Delivery Services Console you are running and not other instances of the console on your network.

Note: Do not enable this feature if you have many sessions, because it can affect performance.
  1. In the left pane, select one of these nodes (depending on what type of user data you want to refresh automatically):
    • The farm for which you want to refresh the user data automatically
    • The server for which you want to refresh the user data automatically
    • The application for which you want to refresh the user data automatically
  2. In the Actions pane or from the Other Tasks section (depending on the node that you selected), click Refresh user data and choose one of these options:
    • Automatically refresh user data for servers. Selecting this option enables automatic refreshing of each server’s configuration and connection information. After selection, the associated Refresh rate field becomes available.
    • Automatically refresh user data for farms and server folders. Selecting this option enables automatic refreshing of the folder organization for farm and server. After selection, the associated Refresh rate field becomes available.
    • Automatically refresh user data for applications. Selecting this option enables automatic refreshing of each published application’s configuration and connection information. After selection, the associated Refresh rate field becomes available.
  3. In the Refresh rate (seconds) box, select the number of seconds between each update (10, 30, 60, or 90).