Product Documentation

Installing the Management Pack

Oct 09, 2015
  1. Locate the three files,,, and The files on the installation media are also available for download from
    Note: If you do not want to monitor license servers, you can omit the file.
  2. Log on to the Operations Manager and open the Operations Console.
  3. Click Administration in the Administration pane and expand the Administration node.
  4. Right-click Management Packs, then select Import Management Pack(s).
  5. Select the three Management Pack files and click Open.
    Note: If you do not want to monitor license servers, you can omit the file. The Management Pack successfully monitors the other servers in your deployment.
    Important: provides the foundation components for all Citrix Management Packs and must be imported prior to importing any other Citrix Management Packs. In addition, requires If you import these files without also importing the files they are dependent upon, the Management Pack will not function properly. However, the Management Pack functions correctly after these dependencies are resolved.
  6. Click Import.
    Note: If you are upgrading the Management Pack, you are notified that you are replacing the existing Management Pack. Continuing with the upgrade will not affect any customized rules or company knowledge articles that you added to the Management Pack.

After the Management Pack is successfully installed or upgraded, Operations Manager automatically deploys it to all the managed computers in your management group.

Management Pack Post-Installation Tasks

After you install the Management Pack, add the servers you want to monitor to the list of agent-managed computers if you are not already monitoring these computers using Operations Manager. Ensure that all license servers are also added to the list of managed computers in Operations Manager. To add these servers to the list of managed computers, install the Operations Manager agents on the respective servers. For more information, see your Operations Manager documentation.

Some health monitors specific to XenApp are disabled by default because they require configuration to make them appropriate to your site. For information about how to configure these monitors, see Configuring and Enabling Site-specific Monitors.
Important: Ensure that the XenApp Provider is installed on every server that you want to monitor, and that an appropriate license is allocated in each server farm being monitored. For more information about the XenApp Provider and the Licensing Provider, see Managing Providers and WMI.

Uninstalling the Management Pack

You can uninstall the Management Pack using the Operations Manager Console. Uninstalling the Management Pack removes all the references to it from the Operations Manager database, including the base monitoring objects provided by the Management Pack along with any dynamically discovered event, performance, or alert data. For information about uninstalling management packs, see your Operations Manager documentation.
Important: If there are any other management packs in Operations Manager that are dependent on the Citrix XenApp Management Pack, you must uninstall them before you can successfully uninstall the Management Pack.