Product Documentation

System Requirements for Secure Gateway

Oct 09, 2015

The Secure Gateway and Secure Gateway Proxy are not supported in environments using Advanced Access Control.

Operating Systems

You can install the Secure Gateway components on computers running:
  • Windows Server 2008 R2 Service Pack 1
  • Windows Server 2008 R2
  • Windows Server 2008 Service Pack 2 (32- and 64-bit)
  • Windows Server 2003 Service Pack 2 (32- and 64-bit)
Important: Secure Gateway runs as a 32-bit application on 64-bit Windows operating systems.

Hardware Requirements

The Secure Gateway requires the minimum hardware requirements for supported Windows operating systems, as specified by Microsoft.

Important: For maximum security, Citrix recommends you reserve a standalone server for the Secure Gateway.

Citrix Products Compatibility with Secure Gateway

The Secure Gateway is compatible with the following Citrix products:
  • Citrix XenApp 6.5 for Windows Server 2008 R2
  • Citrix XenApp 6 for Windows Server 2008 R2
  • Citrix XenApp 5 for Windows Server 2008
  • Citrix XenApp 5 for Windows Server 2003
  • Web Interface

You can use Secure Gateway installed on a computer running a different Windows operating system than XenApp servers in the same environment.

The Secure Gateway is compatible with the following Citrix Receiver for Windows and Citrix online plug-in software:
  • Citrix Receiver for Windows 13.0, which includes Citrix Receiver Admin and Citrix Receiver Web. Citrix Receiver for Windows 13.0 is the successor to the Online Plug-in for Windows 12.1.
  • Citrix Online Plug-in for Windows 12.1, including Citrix online plug-in web.
  • Citrix Online Plug-in for Windows 11.2, including Citrix online plug-in web.
Important: Secure Gateway and Secure Gateway Proxy do not support the Citrix Offline Plug-in.

User Devices

The following Microsoft operating systems are supported for user devices:

  • Windows XP Home Edition
  • Windows XP Professional
  • Windows XP Service Pack 3
  • Windows Vista
  • Windows Vista Service Pack 2
  • Windows 7
  • Windows 7 Service Pack 1
  • Windows Server 2003
  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1
Note: Operating systems on mobile devices, such as Android, iOS, Mac, and PlayBook, may also support connections for Receiver using Secure Gateway. For mobile devices, refer to the System Requirements of the device for supported connections.