Product Documentation

Downgrading from Release 11.0

Jul 20, 2015

You can downgrade to any release on a standalone NetScaler or a high availability pair by using the command line interface.

Caution: Loss in configuration may occur when downgrading. You should compare the configurations before and after the downgrade, and then manually reenter any missing entries.
This procedure provides steps to downgrade from release 11.0 to an earlier release.
Note: Downgrading using the configuration utility is not supported.
This document includes the following information:

Downgrading a Standalone NetScaler

In the following procedure, <release> and <releasenumber> represent the release version you are downgrading to, and <targetbuildnumber> represents the build number that you are downgrading to. Refer to the table below for specific values.

To downgrade a standalone NetScaler

  1. Open an SSH connection to the NetScaler appliance by using an SSH client, such as PuTTY.
  2. Log on to the NetScaler appliance by using the administrator credentials. Save the running configuration. At the prompt, type:

    save config

  3. Create a copy of the ns.conf file. At the shell prompt, type:
    1. cd /nsconfig
    2. cp ns.conf ns.conf.NS<currentbuildnumber>
    You should backup a copy of the configuration file on another computer.
  4. Copy the <releasenumber> configuration file (ns.conf.NS<releasenumber>) to ns.conf. At the shell prompt, type:

    cp ns.conf.NS<releasenumber> ns.conf

    Note: ns.conf.NS<releasenumber> is the backup configuration file that is automatically created when the system software is upgraded from release version <releasenumber> to the current release version. There may be some loss in configuration when downgrading. After the appliance restarts, compare the configuration saved in step 3 with the running configuration, and make any adjustments for features and entities configured before the downgrade. Save the running configuration after making the changes.
    Important: If routing is enabled, perform step 5. Otherwise, skip to step 6.
  5. If routing is enabled, the ZebOS.conf file will contain the configuration. At the shell prompt, type:
    1. cd /nsconfig
    2. cp ZebOS.conf ZebOS.conf.NS
    3. cp ZebOS.conf.NS<targetreleasenumber> ZebOS.conf
  6. Change directory to /var/nsinstall/<releasenumber>nsinstall, or create one if it does not exist.
  7. Change directory to build_<targetbuildnumber>, or create one if it does not exist.
  8. Download or copy the installation package (build-<release>-<targetbuildnumber>.tgz) to this directory and extract the contents of the installation package.
  9. Run the installns script to install the new version of the system software. The script updates the /etc directory.

    If the configuration file for the build that you are downgrading to exists on the appliance, you are prompted to load that configuration, as shown in the following figure.

    Figure 1. Downgrade menu if configuration file exists

    If the free space available on the flash drive is insufficient to install the new build, the NetScaler prompts you to initiate a cleanup of the flash drive. For more information, see "Auto Cleanup".

  10. When prompted, restart the NetScaler.


login: nsroot 
Password: nsroot 
Last login: Thu Jun 18 02:06:52 2015 from 
> save config 
> shell 
root@NSnnn# cp ns.conf.NS10.5 ns.conf 
root@NSnnn# cd /var/nsinstall 
root@NSnnn# mkdir 10.5nsinstall 
root@NSnnn# cd 10.5nsinstall 
root@NSnnn# mkdir build_57 
root@NSnnn# cd build_57 
root@NSnnn# ftp 
ftp> mget build-10.5-57_nc.tgz 
ftp> bye 
root@NSnnn# tar -xzvf build-10.1-125_nc.tgz 
root@NSnnn# ./installns 
installns version (10.5-57) kernel (ns-10.5-57.gz) 
Copying ns-10.5-57.gz to /flash/ns-10.5-57_nc.gz ... 
Changing /flash/boot/loader.conf for ns-10.5-57 ... 
Installation has completed. 
Reboot NOW? [Y/N] Y 

Downgrading a High Availability Pair

To downgrade the system software on NetScaler units in a high availability pair, you need to downgrade the software first on the secondary node and then on the primary node. For instructions on downgrading each node separately, see "Downgrading a Standalone NetScaler".