Product Documentation

Citrix NetScaler MPX 17500, MPX 19500, and MPX 21500

Oct 25, 2013

The Citrix NetScaler models MPX 17500/19500/21500 are 2U appliances. Each model has two 6-core processors and 48 gigabytes (GB) of memory.

The following figure shows the front panel of the MPX 17500/19500/21500 appliance.

Figure 1. Citrix NetScaler MPX 17500/19500/21500 appliance, front panel


The MPX 17500/19500/21500 appliances have the following ports:

  • RS232 serial console port.
  • Two 10/100/1000Base-T copper Ethernet management ports (RJ45), numbered 0/1 and 0/2 from left to right. These ports are used to connect directly to the appliance for system administration functions.
  • Eight 10G SFP+ ports numbered 10/1, 10/2, 10/3, and 10/4 on the top row from left to right, and 10/5, 10/6, 10/7, and 10/8 on the bottom row from left to right.

The following figure shows the back panel of the MPX 17500/19500/21500 appliance.

Figure 2. Citrix NetScaler MPX 17500/19500/21500 appliance, back panel


The following components are visible on the back panel of the MPX 17500/19500/21500 appliance:

  • 160 GB removable solid-state drive that is used to store the NetScaler software.
  • USB port (reserved for a future release).
  • Power switch, which turns off power to the appliance, just as if you were to unplug the power supply. Press the switch for five seconds to turn off the power.
  • Non-maskable interrupt (NMI) button that is used at the request of Technical Support and produces a core dump on the NetScaler. You must use a pen, pencil, or other pointed object to press this red button, which is recessed to prevent unintentional activation.
  • Removable hard-disk drive that stores user data.
  • Disable alarm button. This button is functional only when the appliance has two power supplies.

    Press this button to stop the power alarm from sounding when you have plugged the appliance into only one power outlet or when one power supply is malfunctioning and you want to continue operating the appliance until it is repaired.

  • Dual power supplies, each rated at 650 watts, 110-220 volts.

For information about installing the rails, rack mounting the hardware, and connecting the cables, see "Installing the Hardware."

For information about performing initial configuration of your appliance, see "Initial Configuration."