If you configure
the Access Gateway for RSA SecurID authentication, the Receiver supports Next
Token Mode. With this feature enabled, if a user enters three (by default)
incorrect passwords, the Access Gateway plug-in prompts the user to wait until
the next token is active before logging on. The RSA server can be configured to
disable a user's account if a user logs on too many times with an incorrect
For instructions to configure RSA SecurID authentication, in eDocs, expand your version of the Access Gateway, and locate Configuring RSA SecurID Authentication.
authentication is not supported for Secure Gateway configurations. To use RSA
SecurID, use the Access Gateway.
SecurID Software Tokens
An RSA SecurID
Software Authenticator file has an .sdtid file extension. Use the RSA SecurID
Software Token Converter to convert the .sdtid file to an XML-format 81-digit
numeric string. Obtain the latest software and information from the RSA Web
- On a computer
(not a mobile device), download the converter tool from:
http://www.rsa.com/node.aspx?id=2521. Follow the instructions on the Web
site and in the Readme included with the converter tool.
- Paste the
converted numeric string into an email and send it to user devices.
- On the mobile
device, make sure that the date and time are correct, which is required for
authentication to occur.
- On the device,
open the email and click the string to start the software token import process.
After the software
token is installed on the device, a new option appears in the
Settings list to manage the token.
Note: For mobile
devices that do not associate the .sdtid file with Receiver, change the file
extension to .xml and then import it.