Product Documentation

Importing User Accounts

Mar 06, 2015

You can import user accounts and properties from a .csv file called a provisioning file, which you can create manually. See Provisioning file formats for information on formatting provisioning files.

  • If you are importing users from an LDAP directory, use the domain name along with the user name in the import file. For example, specify This syntax prevents additional lookups that will slow the import speed.
  • If importing users to the XenMobile internal user directory, disable the default domain in order to speed up the import process. You can reenable the default domain after the import of internal users is completed.
  • Local users can be in User Principal Name (UPN) format, but Citrix recommends that you not use the managed domain; for example, if is managed, do not create a local user with this UPN format:

After you prepare a provisioning file, follow these steps to import the file to XenMobile.

  1. In the XenMobile console, click Configure > Settings > Local Users and Groups.

    Select local users and groups

  2. On the Local Users and Groups page, click Import.

    Select import

    The Import Provisioning File dialog box appears.
  3. On the Import Provisioning File dialog box, select the format of the provisioning file you are importing.
    Import provisioning file dialog

  4. Next to File, click Browse to navigate to the location of your provisioning file and then click Import.