Product Documentation

Network Access Control

Mar 21, 2016

If you have a Network Access Control (NAC) appliance set up in your network, such as a Cisco ISE, in XenMobile, you can enable filters to set devices as compliant or not compliant for NAC, based on rules or properties. If a managed device in XenMobile does not meet the specified criteria, and as a result is marked Not Compliant, the NAC appliance will block the device on your network.

In the XenMobile console, you select one or more criterion in the list to set a device as not compliant.

XenMobile supports the following NAC compliance filters:

Anonymous Devices: Checks if a device is in anonymous mode. This check is available if XenMobile can’t re-authenticate the user when a device attempts to reconnect.

Failed Samsung KNOX attestation: Checks if a device failed a query of the Samsung KNOX attestation server.

Forbidden Apps: Checks if a device has forbidden apps, as defined in an App Access policy.

Implicit Allow and Deny: This action is the default for the ActiveSync Gateway, which creates a Device List of all devices that do not meet any of the other filter rule criteria and allows or denies connections based on that list. If no rule matches, the default is Implicit Allow.

Inactive Devices: Checks if a device is inactive as defined by the Device Inactivity Days Threshold setting in Server Properties.

Missing Required Apps: Checks if a device is missing required apps, as defined in an App Access policy.

Non-suggested Apps: Checks if a device has non-suggested apps, as defined in an App Access policy.

Noncompliant Password: Checks if the user password is compliant. On iOS and Android devices, XenMobile can determine whether the password currently on the device is compliant with the passcode policy sent to the device. For instance, on iOS, the user has 60 minutes to set a password if XenMobile sends a passcode policy to the device. Before the user sets the password, the passcode might be non-compliant.

Out of Compliance Devices: Checks whether a device is out of compliance, based on the Out of Compliance device property. That property is usually changed by the automated actions or by a 3rd party leveraging XenMobile APIs.

Revoked Status: Checks whether the device certificate was revoked. A revoked device cannot re-enroll until it is authorized again.

Rooted Android and Jailbroken iOS Devices: Checks whether an Android or iOS device is jailbroken.

Unmanaged Devices: Check whether a device is still in a managed state, under XenMobile control. For example, a device running in MAM mode or an un-enrolled device is not managed.

Send Android domain users to ActiveSync Gateway: Click YES to ensure that XenMobile sends Android device information to the ActiveSync Gateway. When this option is enabled, it ensures that XenMobile sends Android device information to the ActiveSync Gateway in the event that XenMobile does not have the ActiveSync identifier for the Android device user.


The Implicit Compliant/Not Compliant filter sets the default value only on devices that are managed by XenMobile. For example, any devices that have a blacklisted app installed and/or are not enrolled, are marked as Not-Compliant and will be blocked from your network by the NAC appliance.

To configure Network Access Control in XenMobile

  1. In the XenMobile web console, click Configure > Settings > More > Network Access Control.

    The Network Access Control configuration page appears.

  2. Select the checkboxes for the Set as not compliant filters you want to enable.
  3. Click Save.