Product Documentation

Sending an enrollment invitation in XenMobile

Mar 01, 2016

In the XenMobile console, you can send an enrollment invitation to users with iOS, Android, and Windows devices.

  1. In the XenMobile console, click Manage > Enrollment.



  2. On the Enrollment screen, click Add. A menu appears listing options to add an invitation or send an installation link.
  3. Click Add Invitation.



    The Enrollment Invitation screen appears.



  4. In the Select a platform list, click iOS or Android.
  5. In the Device ownership list, click Corporate or Employee.
  6. In the Recipient list, click User or Group.



    When you select a user as a recipient, additional configuration options appear. Follow the steps in these topics to complete the invitation settings depending on the recipient type you select.

To send an enrollment invitation to a user

  1. In the XenMobile console, click Manage > Enrollment.



  2. On the Enrollment screen, click Add. A menu appears where you can choose to add an invitation or send an installation link.

  3. Click Add Invitation.



    The Enrollment Invitation screen appears.



  4. In the Select a platform list, click iOS or Android.
  5. In the Device ownership list, click Corporate or Employee.
  6. In the Recipient list, click User.



    Additional configuration options appear related to user enrollment.
  7. In User name, type a user name.
    Note: The user must exist in the XenMobile server as a local user or as a user in Active Directory. If the user is local, make sure the user's email property is set in order to send notifications. If the user is in Active Directory, make sure LDAP is configured.
  8. In the Device info list, select Serial number, UDID, or IMEI.



    After you choose an option, a field appears where you can type the corresponding value for the device.
  9. In Phone number, optionally enter the phone number for the user.
  10. In the Carrier list, select a carrier with which to associate the user's phone number.
  11. In the Enrollment mode list, select User name + Password (the default), High Security, Invitation URL, Invitation URL + PIN, Invitation URL + Password, Two Factor, or User name + PIN.



  12. In the Template for agent download list, the choices for this option are based on the platform type. For example, iOS Download Link appears as an option if you selected iOS as a platform in Step 1.



  13. In the Template for enrollment URL list, click Enrollment Invitation.
  14. In the Template for enrollment confirmation list, click Enrollment Confirmation. The enrollment invitation expires after a period of time. The Expire after field indicates when the enrollment expires. The Maximum Attempts field illustrates the maximum number of times the enrollment process occurs.
  15. In Send invitation, do one of the following:
    • Click ON and then click Save & Send.
    • Leave the option as OFF and then click Save.
  16. The invitation you added appears in the table on the Enrollment page. From here, if you click to select an invitation, several new options appear above the table: Notify, Copy URL, and Delete.



    1. Click Notify to send a pending invitation.
    2. Click Copy URL to copy the invitation URL in case you want to send the invitation in email. When the notification appears, you select the URL, copy it and then click OK.



    3. Click Delete to delete the invitation.

To send an enrollment invitation to a group

  1. In the XenMobile console, click Manage > Enrollment.



  2. On the Enrollment screen, click Add. A menu appears where you can choose to add an invitation or send an installation link.

  3. Click Add Invitation.



    The Enrollment Invitation screen appears.



  4. In the Select a platform list, select iOS or Android .
  5. In the Device ownership list, select Corporate or Employee.
  6. In the Recipient list, select Group. Configuration options appear for group enrollment.



  7. In User name, type a user name.
    Note: The user must exist in the XenMobile server as a local user or as a user in Active Directory. If the user is local, make sure the user's email property is set in order to send notifications. If the user is in Active Directory, make sure LDAP is configured.
  8. In the Device info list, select Serial number, UDID, or IMEI. After you choose an option, a field appears where you can enter the corresponding value for the device.



  9. In Phone number, optionally enter the phone number for the user.
  10. In the Carrier list, select a carrier with which to associate the user's phone number.
  11. In the Enrollment mode, select User name + Password (the default), High Security, Invitation URL + PIN, Invitation URL + Password, Two Factor, or User name + PIN.



  12. In the Template for agent download list, the choices for this option are based on the platform type. For example, iOS Download Link appears as an option if you selected iOS in Step 1.



  13. In the Template for enrollment URL, select Enrollment Invitation.
  14. In the Template for enrollment confirmation list, select Enrollment Invitation. The enrollment invitation expires after a period of time. The Expire after field indicates when the enrollment expires. The Maximum Attempts field illustrates the maximum number of times the enrollment process occurs.
  15. In Send invitation, click ON and then click Save & Send.

To send an enrollment installation link

Before you can send an enrollment installation link, you must configure channels (SMTP or SMS) on the notification server from Configure > Settings > Notification Server. For details, see Notifications in XenMobile.

  1. In the XenMobile console, click Manage > Enrollment.



  2. On the Enrollment screen, click Add. A menu appears where you can choose to add an invitation or send an installation links.

  3. Click Send Installation Link. The Send Installation Link options appear.



  4. In Recipient, click Add to add the email address and phone number for a recipient to whom you want to send an installation enrollment link and then click Save. You can repeat this step to add additional recipients one by one.
  5. In Channels, select an appropriate channel to use for sending the enrollment installation link. Notifications are send over SMTP or SMS.



    Note: These channels cannot be activated until you configure the server settings in Configure > Settings > Notification Server. For details, see Notifications in XenMobile
  6. If you are configuring the SMTP field, specify the Sender. This is an optional field used in the form field of an SMTP message. If you do not specify a sender here, the value specified in the Settings > Notification Server field is used.
  7. For SMTP notifications, in Subject, optionally include the subject of the message. For example, "Enroll your device."
  8. In Message, optionally add the content of the message to be sent to the recipient. For example, "Enroll your device to gain access to organizational apps and email."
  9. To send notifications over SMS, enter a message that will be sent to the recipient. This field is required for SMS-based notification.
    Note: In North America, SMS messages that exceed 160 characters are delivered in multiple messages.
  10. Click Send.

注意

If your environment leverages SAMAccountName, after users receive the invitation and click the link, they  must edit the user name to complete the authentication. For example, they need to remove domainname in SAMAccountName@domainname.com.