Product Documentation

Android Devices

Jun 16, 2015
  1. Go to the Google Play or Amazon App store on your Android device, download the Citrix Worx Home app and then tap the app.
  2. When prompted to install the app, click Next and then click Install.
  3. After Worx Home installs, tap Open.
  4. Enter your corporate credentials, such as the organization's XenMobile server name, User Principal Name (UPN), or email address and then click Next.
  5. In the Activate device administrator screen, tap Activate.
  6. Enter your corporate password and then tap Sign On.
  7. Depending on the way XenMobile is configured, you may be asked to create a Worx PIN, which you can use to sign on to Worx Home and other Worx-enabled apps, such as WorxMail, WorxWeb, ShareFile, and more. You will need to enter your Worx PIN twice. On the Create Worx PIN screen screen, enter a PIN consisting of any series of six numbers.
  8. Reenter the PIN. Worx Home opens. You can then access the Worx Store to view the apps you can install on your Android device.
  9. If you configured XenMobile to automatically push apps to your users' devices after enrollment, messages appear prompting them to install the apps. Tap Install to install the apps.

To un-enroll and re-enroll an Android device

Updated: 2015-02-12

Before a device is re-enrolled, the device is first un-enrolled. During the period in which the device is un-enrolled, but not yet re-enrolled, the device is not managed by XenMobile, although it continues to appear in the device inventory list in the XenMobile console. You cannot track the device and cannot monitor the device compliance when the device is not being managed by XenMobile.

  1. Tap to open the Worx Home app.
  2. Tap the Settings icon in the upper-left of the app window.
  3. Tap Re-Enroll. A message appears to confirm you want to re-enroll your device.
  4. Tap OK. This causes your device to be un-enrolled.
  5. Follow the on-screen instructions to re-enroll your device.