Product Documentation

To create Worx Home and GoToAssist support options

Dec 26, 2014
  1. In the XenMobile console, click Configure > Settings > More > Worx Home Support.
  2. On the Worx Home Support page, type a value for the following fields:
    1. Support email (IT help desk)
    2. Support phone (IT help desk)
    3. Token for GoToAssist chat
    4. GoToAssist support ticket email
The Worx Home Support information you create appears in the Client Properties list in the XenMobile console associated with the following keys: SUPPORT_EMAIL, SUPPORT_PHONE, GTA_CHAT and GTA_TICKET.