Product Documentation

Upgrading Command Center

Apr 22, 2015
You can upgrade to a later release on a standalone Command Center appliance or an HA pair. To upgrade a standalone node, first stop Command Center, upgrade the software, and then start Command Center. To upgrade an HA pair, run a script available in the /opt/Citrix/Citrix_Command_Center/bin directory. Before running the script, make sure that you know the path to the service pack for upgrading the appliance.
Note: You cannot downgrade a Command Center appliance.

Upgrading a Standalone Command Center Appliance

  1. On a workstation or laptop, open an SSH connection to the appliance by using an SSH client, such as PuTTY.
  2. Log on to the appliance. In User Name and Password, type the administrator credentials. The defaults are root and public, respectively.
  3. Shut down the appliance. At the shell prompt, type: ./etc/init.d/NSCCService stop
  4. Download the build file (SP_FILE) to the appliance and change the mode of the SP_FILE to executable. At the shell prompt, type: chmod 777 ./<SP_FILE>
  5. Upgrade the appliance. At the shell prompt, type: ./<SP_FILE> -i silent
  6. Restart the appliance. At the shell prompt type: ./etc/init.d/NSCCService start

Messages are not displayed on the console when the silent option is used.

Parameters for Upgrading Command Center

SP_FILE
Complete path to the service pack file.
USER_NAME
Authorized user name for the primary node (Default is root.)

Upgrading Command Center Appliances in a High Availability Setup

  1. On a workstation or laptop, open an SSH connection to the primary node by using an SSH client, such as PuTTY.
  2. Log on to the primary node. In User Name and Password, type the administrator credentials. The defaults are root and public, respectively.
  3. Change directory to /opt/Citrix/Citrix_Command_Center/bin. Then, at the shell prompt, type:

    sh upgrade.sh <SP_FILE> <USER_NAME>

    The sh upgrade.sh <SP_FILE> <USER_NAME> command upgrades both the primary and secondary appliances.
  4. When prompted, type the password.