You can configure NetScaler Gateway to force a disconnection if there is no activity on the connection for a specified number of minutes. One minute before a session times out (disconnects), the user receives an alert indicating the session will close. If the session closes, the user must log on again.
There are three time-out options:
Note: Some applications, such as Microsoft Outlook, automatically send network traffic probes to email servers without any user intervention. Citrix recommends that you configure Idle session time-out with Session time-out to ensure that a session left unattended on a user device times out in a reasonable time.
You can enable any of these settings by entering a value between 1 and 65536 to specify a number of minutes for the time-out interval. If you enable more than one of these settings, the first time-out interval to elapse closes the user device connection.
You configure time-out settings by configuring global settings or by using a session profile. When you add the profile to a session policy, the policy is then bound to a user, group, or virtual server. When you configure the time-out settings globally, the settings are applied to all user sessions.