Data Sources

Data sources are the cloud services and the on-premises products that send data to Citrix Analytics. Citrix Analytics collects data from the following data sources:

  • Citrix data sources. Citrix Cloud services and on-premises products that send data to Citrix Analytics. The Citrix Cloud services such as Content Collaboration, Endpoint Management associated with your Citrix Cloud account are automatically discovered by Citrix Analytics. This also includes Citrix ADC instances added to Citrix Application Delivery Management (ADM) and on-premises Citrix Virtual Apps and Desktops added to Citrix Workspace.

  • External data sources. Third party applications such as Microsoft Graph Security, Microsoft Active Directory that can be integrated with Citrix Analytics. Citrix Analytics collects data from these external data sources after successful integration.

Supported data sources

Citrix data sources

The following table lists various Citrix data sources that are supported by Citrix Analytics.

Citrix Product / Data Source Deployment Type Citrix Cloud Subscription Required Agents Product Component and version
Content Collaboration Service Content Collaboration N/A Citrix Content Collaboration
Gateway On-premises Application Delivery Management Application Delivery Management agent Citrix Gateway 12.0.56.16 and later
Endpoint Management Service Endpoint Management N/A Citrix Endpoint Management
Virtual Apps and Desktops Service Virtual Apps and Desktops N/A Citrix Receiver for Windows 4.11 and 4.12, Citrix Workspace app 1808 and 1809 for Windows, Citrix Receiver for Mac 12.9.1, Citrix Workspace app 1808 and 1809 for Mac (Note that Citrix Workspace app for Mac is supported on Virtual Apps and Desktops through only account logon. Hence, access from new device risk indicator is only supported at this time.), Citrix Workspace app 1809 for HTML5, Citrix Workspace app 1809 for Chrome, Citrix Workspace app 1809 for Android (Note that Citrix Workspace app for Android does not support the App.Start and the App.End events. Hence, Unusual App Usage indicator is not supported.)
Virtual Apps and Desktops On-premises Workspace Service and Smart Tools Virtual Apps and Desktops agent (formerly known as Smart Tools agent) Citrix Virtual Apps and Desktops 7 1808, Citrix XenApp and XenDesktop 7.16 and later (Note that XenApp and XenDesktop LTSRs are not supported)
      Note: Agent is required for advanced features such as Actions. If the Smart Tools agent is not installed, Citrix Analytics prompts you to install the agent. Citrix Receiver for Windows 4.11 and 4.12, Citrix Workspace app 1808 and 1809 for Windows, Citrix Receiver for Mac 12.9.1, Citrix Workspace app 1808 and 1809 for Mac (Note that Citrix Workspace app for Mac is supported on Virtual Apps and Desktops through only account logon. Hence, access from new device risk indicator is only supported at this time.), Citrix Workspace app 1809 for HTML5, Citrix Workspace app 1809 for Chrome, Citrix Workspace app 1809 for Android (Note that Citrix Workspace app for Android does not support the App.Start and the App.End events. Hence, Unusual App Usage indicator is not supported.)
        Citrix Director 7.16 and later
        Note: Virtual Apps and Desktops Site must be added to Workspace using Site Aggregation.

External data sources

The following table lists the external data sources that are supported by Citrix Analytics.

Data source Deployment type Required Agents
Microsoft Graph Security Service N/A
Microsoft Active Directory On-premises Citrix Cloud Connector

Data Sources