Getting started

This document describes how to get started with Citrix Analytics for the first time.

Get started

Step 1: Sign in to Citrix Cloud

To use Citrix Analytics, you must have a Citrix Cloud account. Go to https://citrix.cloud.com and sign in with your existing Citrix Cloud account.

If you do not have a Citrix Cloud account, you must first create a Citrix Cloud account or join an existing account created by someone else in your organization. For detailed processes and instructions on how to proceed, see Sign Up for Citrix Cloud.

Step 2: Get access to Analytics

You can access Analytics in one of the following ways:

  • Request a Citrix Analytics offering trial. After signing in to Citrix Cloud, in the Available Services section, on the Analytics tile, click Manage to view the Analytics overview page.

    The overview page displays the Analytics offerings - Security, Performance, and Usage.

    • For Security Analytics and Performance Analytics, click Request Trial to use the trial version of the offering. You receive an email when your request is approved and trial becomes available. You can use the trial for a maximum 60 days period. For more information on service trials, see Citrix Cloud Service Trials.

    • Usage Analytics is available free of charge with the following products and packages:

      • Citrix Content Collaboration

      • Citrix Workspace packages- Standard, Premium, and Premium Plus

      If you have one of these subscriptions, you can use the Usage Analytics offering and view the basic usage reports of the Citrix products. You do not need to request a trial to use this offering.

    On the Citrix Cloud page, the Analytics tile moves to the My Services section.

  • Subscribe to Citrix Analytics. You can purchase the following Citrix Analytics subscriptions:

    Citrix Analytics for Security and Citrix Analytics for Performance are offered as an add-on service with the Citrix Workspace packages- Workspace Standard, Workspace Premium, and Workspace Premium Plus. For more information, see Citrix Cloud services.

Note

You can view the Analytics demo anytime if you have a Citrix Cloud account. Click Manage on the Analytics tile in Citrix Cloud to view the Analytics overview page. On the overview page, click the Try Demo link specific to each Analytics offering, or register for a demo on https://www.citrix.com/products/citrix-analytics.html.

Step 3: Manage Analytics

For Security Analytics and Performance Analytics, after you have the necessary subscriptions or are authorized to access the trial, on the Analytics overview page, the Request Trial button for the offering changes to Manage. Click Manage to view the user dashboard corresponding to each offering.

For Usage Analytics, click Get Started or Manage to view the usage dashboards for your Citrix product.

Welcome page

Analytics automatically discovers the Citrix Cloud services (data sources) associated to your Citrix Cloud account. To view your discovered data sources, click Settings > Data Sources and click the required tab- Security, Performance, or Usage.

For more information on each Analytics offering, see