Product Documentation

Known Issues

The Citrix Analytics service has the following known issues:

  • Unable to edit and save a rule in Internet Explorer version 11.0. You cannot edit and save a rule if you are accessing Citrix Analytics using Internet Explorer 11.0.

  • On Internet Explorer version 11.0, the Citrix Cloud navigation bar does not load properly If you are accessing Citrix Analytics using Internet Explorer version 11.0, Citrix Cloud navigation bar fails to load and restricts you from accessing the hamburger menu.

  • Launching apps by accessing the Workspace URL through a web browser and leveraging the native Citrix Workspace app for Windows or Mac client is not supported at this time. Therefore, Citrix Analytics fails to collect data for the launched apps sessions.

    Workaround: Launch applications through the Citrix Workspace app for Windows or Mac user interface.

Known Issues

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