Product Documentation

Overview

What is Citrix Analytics?

Citrix Analytics collects data across Citrix portfolio products and generates actionable insights, enabling administrators to proactively handle user and application security threats, improve app performance, and support continuous operations. Citrix Analytics is available as a cloud service delivered through Citrix Cloud. It supports following cloud services and on-premises products:

  • Citrix Access Control

  • Citrix Content Collaboration

  • Citrix Endpoint Management

  • Citrix Gateway

  • Citrix Virtual Apps and Desktops

It gathers data from the products and uses built-in Machine Learning (ML) algorithms to detect anomalous user behavior, monitor and troubleshoot user sessions, and view operational metrics for users across an organization using Citrix products.

Citrix Analytics gathers data and provides the following insights:

  • Security Analytics – Collates and provides visibility into user and entity behavior. You can track all aspects of user behavior and by leveraging advanced Machine Learning algorithms you can distinguish between normal employee behavior from that of a malicious attacker. Thus, enabling you proactively identify and manage internal and external threats.

  • Performance Analytics – Provides visibility into user session details across an organization. By using this data, organizations can proactively monitor and troubleshoot issues that arise during a user’s logon session. The user session data also displays logon duration and network latency data as well.

  • Operations Analytics – Collates and presents information on the activities of users, such as, websites visited, and the bandwidth spent. It also reports bandwidth use and detected threats, such as malware and phishing sites. You can use these key metrics to monitor your network and take corrective actions.

How Citrix Analytics works

Citrix Analytics integrates with the following Citrix products and aggregates metrics on users, applications, endpoints, networks, and data to provide comprehensive insights into user behavior. The products currently supported are:

  • Citrix Access Control

  • Citrix Content Collaboration

  • Citrix Endpoint Management

  • Citrix Gateway

  • Citrix Virtual Apps and Desktops

It uses Machine Learning (ML) algorithms to detect anomalous user behavior, troubleshoot user sessions, and view operational metrics for users in an organization using Citrix products. Delivered as a Citrix Cloud service, straightforward visual dashboards present findings that are easy to understand.

By using aggregated user behavior information, it creates profiles of the users in your network. A profile contains information about the devices, files, locations, and so on, about a user. This comprehensive visibility into user behavior and context, can help you fine-tune your Citrix product policies in your deployment to mitigate the threats to your network.

Similarly, you can gain visibility into your organization’s user performance using collated user session data. By using this data, you can proactively monitor and troubleshoot issues that arise during a user’s logon session. You can then restructure your infrastructure or your network to ensure smooth user session performance for all users.

You can also view operational analytics data that tracks user operations and app operations. You can view the domains accessed and the data volume consumed by user or by an app.

Overview