Data governance

Customer authentication is of vital importance to an organization because it enables the organization to protect its network resources by permitting only authenticated customers or users to access its network. As an admin, it is important that you identify your users before you let them connect to the resources in the Citrix network.

From 12.1 release 50.x build onwards, Citrix Application Delivery Management (ADM) requires that you authenticate yourself on the ADM GUI before you begin accessing the information. It is a requirement that you must register yourself on Citrix Cloud services before you authenticate yourself on ADM. You must provide the Citrix Cloud user credentials on ADM GUI. For more info, see Sign up for Citrix Cloud.

There are different ways to authenticate yourself on Citrix ADM. The following sections describe the workflows if you are a new user or an existing user on ADM.

Workflow if you are a new user

  1. Complete the installation of Citrix ADM on the selected hypervisor.

  2. Configure the various required IP addresses.

  3. In a web browser, type the IP address of the Citrix ADM.

  4. In the User Name and Password fields, enter the administrator credentials.

  5. The Configure Customer Identity page opens where you must identify yourself with your Citrix Cloud credentials.

    If you haven’t created an account on Citrix Cloud, click Citrix Cloud to register.

  6. Click Authenticate and provide your email address which you have used to register on Citrix Cloud.

  7. Select the check box next to “I agree to share data for telemetry” and click Submit.

Workflow if you are an existing user upgrading to the latest version

  1. After upgrading Citrix ADM to the latest version, Logon to Citrix ADM using the administrator credentials.

  2. The Configure Customer Identity page is displayed, where you must identify yourself with your Citrix Cloud credentials.

    If you haven’t created an account on Citrix Cloud, click Citrix Cloud to register.

  3. Click Authenticate and provide your email address which you have used to register on Citrix Cloud.

  4. Select the check box next to “I agree to share data for telemetry” and click Submit.

As an existing user, you can also configure your identity on ADM later in one of the following two ways:

  • by navigating to System > System Administration, and click Authentication.
  • by clicking the cloud symbol at the top right side of the ADM GUI. After successful authentication, the “X” turns into a green colored check mark.

Note

Ensure that the following domains are whitelisted:

  • *.citrixnetworkapi.net
  • *.blob.core.windows.net

By uploading your data to Citrix ADM and by using the features of Citrix ADM, you agree and consent that Citrix may collect, store, transmit, maintain, process and use technical, user, or related information about your Citrix products and services.

At all times, information received by Citrix will be treated in accordance with Citrix.com Privacy Policy.

Use proxy server to allow Citrix ADM to connect to Citrix Cloud

In case if Citrix ADM is not connected to the internet, Citrix ADM might not be able to push the statistics to Citrix Cloud. You can configure a proxy server in Citrix ADM though which it can connect to Citrix Cloud. Proxy server acts as an intermediary between the Citrix ADM and the internet.

  1. In the Proxy Server section, click Configure Proxy Server.

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  2. In the Configure Proxy Server window:

    1. Enter the IP address of the proxy server.

    2. Enter the access credentials to the proxy server and the port number.

    3. Click OK.

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    Note

    If you want to configure proxy server details later, or if you want to change the proxy server details, navigate to System > Configure Proxy Server.

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