Diagnostics

You can use Ping, Traceroute, Packet Capture, and Bandwidth test diagnostic utilities to test and investigate network connectivity issues on your SD-WAN network.

To view the diagnostics utilities, navigate to Troubleshooting > Diagnostics.

Diagnostics navigation

You can Download, Copy, and Clear the report results as needed.

Diagnostics

  • Ping – You can check network connectivity by pinging a remote host or a site. Enter the destination details, specify the number of times to send the ping request and the number of data bytes. Provide the destination IP Address and click Run.

    Ping

  • Traceroute - You can trace the route and the number of hops between sites. Select the source and destination site along with the path to trace and click Run.

    Traceroute

  • Packet Capture – You can intercept the data packet that is traversing over the selected active interface present in the selected site. You can view the source and destination details.

    Packet capture

    The Help option provides more detail on the Filter Options.

  • Bandwidth Test – You can run a bandwidth test on a specific path of a site to view the maximum, minimum and average bandwidth usage. Enter the source site, destination site, and select the path. Click Run.

    Bandwidth test

Diagnostics