Product Documentation

Diagnostics

You can use Ping, Traceroute, Packet Capture, and Bandwidth test diagnostic utilities to test and investigate network connectivity issues on your SD-WAN network.

To view the diagnostics utilities, at the site level navigate to Troubleshooting > Diagnostics.

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You can Download, Copy, and Clear the report results as needed.

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  • Ping – You can check network connectivity by pinging a remote host or a site. Enter the destination details, specify the number of times to send the ping request and the number of data bytes and click Run.

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  • Traceroute - You can trace the route and the number of hops between sites. Select the site and path to trace and click Run.

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  • Packet Capture – You can intercept the data packet that is traversing over the selected active interface present in the selected site. You can view the source and destination details.

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  • Bandwidth Test – You can run a bandwidth test on a specific path of a site to view the maximum, minimum and average bandwidth usage. localized image

Diagnostics

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