Install Citrix Secure Access
Install the Citrix Secure Access client for Windows
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For details on installing the Citrix Secure Access client for Windows, see Install Citrix Secure Access client for Windows.
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For details on how to use the Citrix Secure Access client for Windows, see How to use Citrix Secure Access client for Windows.
Install the Citrix Secure Access client for macOS
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For details on installing the Citrix Secure Access client for macOS, see Install Citrix Secure Access client for macOS.
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For details on how to use Citrix Secure Access for macOS, see How to use Citrix Secure Access app from your macOS device.
Note:
- The Citrix Secure Access client for macOS is available from macOS 10.15 (Catalina) and later.
- Preview builds are available in the TestFlight app.
- If you are switching between the App Store app and the TestFlight preview app, you must recreate the profile you want to use with the Citrix Secure Access app. For example, if you have been using a connection profile with
blr.abc.company.com, delete the VPN profile, and create the same profile again.
Install Citrix Secure Access client for iOS
- Download the Citrix Secure Access app for iOS from the App Store.
- Click Open once the download is complete.
For details on how to use Citrix Secure Access for iOS, see How to use Citrix Secure Access from your iOS device.
Note:
The Citrix Secure Access client for iOS supports client certificate authentication with NetScaler Gateway. For more information, see Import and install certificates in Citrix Secure Access app.
Install Citrix Secure Access client for Linux
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For details on installing Citrix Secure Access client on Linux, see Install Citrix Secure Access client.
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For details on how to use Citrix Secure Access for Linux, see Use Citrix Secure Access client for Linux.
Install Citrix Secure Access client for Android
- Download the Citrix Secure Access app for Android from the Play Store.
- Click Open once the download is complete.
For details on how to use Citrix Secure Access for Android, see How to use Citrix Secure Access from your Android device.
How to connect to Citrix Secure Access client
End users must perform the following steps to launch the Citrix Secure Access client on their machines:
- Launch the Citrix Secure Access client on the client device.
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Enter the Workspace URL provided by the customer admin in the URL field in the Citrix Secure Access client and click Connect. It is a one-time activity and the URL is saved for subsequent use.
- The user is prompted for authentication based on the authentication method configured in Citrix Cloud.
Upon successful authentication, the user can access the configured private apps.
Note:
If the admin has configured SSO, then end users need not connect to Citrix Secure Access as they are automatically logged in.
User notification messages
A pop-up notification message appears in the following scenarios:
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The app is not authorized by the admin for the user.
Cause: The application configured for the accessed destination IP address or FQDN is not subscribed for the logged in user.
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The access policy evaluation results in denial of access.
Cause: Access to the destination IP address or FQDN is denied because the policy bound to the application is evaluated to “Deny Access” to the logged in user.
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The enhanced security control is enabled for the app.
Cause: The enhanced security control is enabled to the application for the accessed destination. The application can be launched using the Citrix Workspace App.
In this article
- Install the Citrix Secure Access client for Windows
- Install the Citrix Secure Access client for macOS
- Install Citrix Secure Access client for iOS
- Install Citrix Secure Access client for Linux
- Install Citrix Secure Access client for Android
- How to connect to Citrix Secure Access client
- User notification messages