Known issues
The following issues exist in release 2407.
Domain Controller configurations
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The one-way or two-way trust with trust type as “Forest” between domains across different AD forests isn’t supported.
For example, if a.com and b.com domains are in two different AD forests, and SPA is installed on a machine where the domain is joined to a.com / b.com, then other domain users cannot access SPA published apps.
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If the machine’s domain where Secure Private Access for on-premises is installed is different than the domain of the administrator logged in to Secure Private Access, then you must do the following:
Add a different domain service account as an identity in the IIS Application pool for both the Secure Private Access admin and runtime service.
- Distribution groups are not supported in Secure Private Access. Therefore, policies cannot search for distribution groups to add user and group conditions.
- Secure Private Access does not capture the domain details in the admin console or service. Hence, it relies completely on the domain that the user provided. Therefore, if the corresponding domain is not accessible or if the domain name is not a valid name, then that domain is not supported.
NetScaler Gateway
The SSL virtual server with SSL profile configuration isn’t supported in the following scenario.
- The customer is using NetScaler Gateway 13.1–48.47 and later or 14.1–4.42 and later.
- The
ns_vpn_enable_spa_onpremtoggle is enabled.
Workaround:
Bind the SSL parameters configured in the SSL profile directly to the SSL virtual server or disable the ns_vpn_enable_spa_onprem toggle.
For details on the toggle, see Support for smart access tags.
RfWeb / Workspace for web
RfWeb / Workspace for web isn’t supported and hence the apps are not enumerated. For details, see When using StoreFront version 2311 or later.
Application launch
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If the
ns_vpn_enable_spa_onpremandtoggle_vpn_enable_securebrowse_client_modeknobs are not enabled or if these knobs are not supported in your NetScaler Gateway, then app launch fails after theCustomHeaderCryptoKeyrotation. TheCustomHeaderCryptoKeyrotation happens automatically after 30 days. -
Application launch fails if LDAP UPN and sAMAccountName are different.
StoreFront
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In Stores > Configure Unified Experience, the default receiver for Website must be configured to /Citrix/
<StoreName>Web. In earlier versions of StoreFront, the default receiver for Website is set to a blank value and that does not work for Secure Private Access. Also, the earlier version of the Receiver UI is displayed on the client. For information on StoreFront configuration, see StoreFront. -
If you are using the StoreFront versions 2308 or earlier, the Stores > Manage Delivery Controllers page displays the Secure Private Access plug-in type as XenMobile. This doesn’t impact the functionality.
Logging
- Support bundle generation for the cluster isn’t supported.
- The logs folders for admin and runtime services must not be deleted. Secure Private Access can’t recreate if these folders are deleted.
Enable feature flag for TCP/UDP monitoring
The SPAOP-Rel-2402-MonitorHTTPCallouts feature flag is disabled by default in 2407. As a result, the TCP/UDP monitoring data is not stored and hence the Director integration fails.
Workaround: If you are using TCP/UDP apps and want to enable Director integration, manually update the database to enable this feature flag.
Upgrade
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After you upgrade to 2407 and edit an existing app whose URL starts with
www, then the App Connectivity field does not populate the previous state. You must select the app connectivity type again. This is a one-time action post-upgrade after which the configuration is saved and continues to persist. -
After you upgrade to 2407, though you can log on to the admin console, you cannot manage applications and policies. An error message appears.
Workaround: You must upgrade the database using the scripts. For details, see Upgrade the database using scripts.
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After you upgrade to 2407, application enumeration and application launch fail.
Workaround: You must upgrade the database using the scripts. For details, see Upgrade the database using scripts.
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You cannot upgrade the Secure Private Access plug-in from earlier versions to 2407 if the plug-in was installed using the Delivery Controller.