Install

Important

If a technology preview version of Citrix Workspace app for Windows (Store) is installed, uninstall it before installing the new version.

Citrix Workspace app for Windows (Store) supports StoreFront and Web Interface connections to Citrix Virtual Apps and Desktops.

These configuration steps allow you to access the Citrix Virtual Apps and Desktops:

  1. Configure application delivery to enhance the experience for users when they access their applications using the StoreFront store.
  2. StoreFront: Configure StoreFront to make virtual desktops and applications available. Web Interface: The only supported version of Web Interface (5.4) does not require additional configuration to allow connections from Citrix Workspace app for Windows (Store).
  3. Connect with Citrix Gateway to configure secure access.
  4. Connect through a firewall.
  5. Provide users with account information.

The First Time User (FTU) dialog does not appear automatically after the installation. To get the FTU dialog, do one the following:

  1. Click Launch from the Microsoft Store.
  2. Double-click the Citrix Workspace app for Windows (Store) shortcut from the Start menu.

Note:

  • The latest version of Citrix Workspace app for Windows (Store) includes HDX RTME Version 2.4.
  • The HDX RealTime Connector must be of the same or a later version than the HDX RealTime Media Engine. If the version of the HDX RealTime Media Engine is newer than that of the RealTime Connector, Skype for Business does not work.

Citrix Workspace app for Windows (Store) and Citrix Workspace app for Windows

You can install and use only one edition of Citrix Workspace app for Windows on a single machine. It can be either Citrix Workspace app for Windows or Citrix Workspace app for Windows (Store) but not both.

If Citrix Workspace app for Windows is installed on your machine and you install Citrix Workspace app for Windows (Store), the installation is successful. However, when you launch Citrix Workspace app for Windows (Store), the following error message appears:

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Note

This error message appears on all types of launch. This includes:

  • Launch from the Microsoft Store
  • ICA file
  • .CR file

On machines where you updated an earlier version of Citrix Receiver for Windows to Version 4.10 using Citrix Workspace Updates and then install Citrix Workspace app for Windows (Store), the following error message appears when you launch Citrix Workspace app for Windows (Store). If you continue to use Citrix Workspace app for Windows, the update, however, remains unaffected.

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If Citrix Workspace app for Windows (Store) is installed on your machine and you install Citrix Workspace app for Windows, the following error message appears:

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Uninstallation

You can uninstall Citrix Workspace app for Windows (Store) using one of the following methods:

  • On the Start menu, right-click the Citrix Workspace app for Windows (Store) application and click Uninstall.
  • Open Settings > Apps and Features. Select Citrix Workspace app for Windows (Store) from the right panel and click Uninstall.

Note

  • You must remove the desktop shortcuts manually after uninstalling Citrix Workspace app for Windows (Store).
  • Citrix does not recommend that you use the Receiver clean-up utility to uninstall Citrix Workspace app for Windows (Store).

Citrix Workspace app desktop clean-up tool

The Citrix Workspace app desktop clean-up tool allows you to delete the desktop shortcuts that remain after you uninstall Citrix Workspace app for Windows (Store).

The Citrix Workspace app desktop clean-up tool is available for download from here.You can run this tool using the command line interface.

Caution:

Running the tool deletes the desktop shortcuts even if Citrix Workspace app for Windows (Store) is still installed on your system.

For more information about the Citrix Workspace app desktop clean-up tool, see Knowledge Center article CTX231094.