Fixed issues

Citrix Workspace app 1912 LTSR CU2 for Windows

Compared to: Citrix Workspace app 1912 LTSR CU1

Installing, Uninstalling, Upgrading

  • Attempts to upgrade Citrix Workspace app for Windows from Version 190x to Version 1912 might fail. The issue occurs when an offending file is present somewhere in the executable folder path. [CVADHELP-15277]

  • When you attempt to update Citrix Workspace app from Version 1912 to Version 1912 CU1 or 2006, the update feature of Citrix Workspace app might not work on non-English language operating systems. [CVADHELP-15357]

Keyboard

  • When you use the Chinese Input Method Editor (IME) Wuxiami, the shift key might remain stuck in the down position. The issue occurs if the generic local time is set to ON. [CVADHELP-15243]

Security Issues

  • This fix addresses a security issue. For more information, see Knowledge Center article CTX277662. [CVADHELP-15613]

Session/Connection

  • With the registry editing tool disabled, registry keys from the previous installation might not be preserved after you perform an upgrade. As a result, attempts to launch a desktop fail. [CVADHELP-15104]

  • Citrix Workspace app might display a script error on versions earlier than 1911 and a blank page on versions 1911 and later. The issue occurs with Stores using Internet Explorer WebBrowser Control to display login pages when Microsoft Security Baseline GPO policies are applied. [CVADHELP-15475]

  • In a double-hop scenario, attempts to launch an application using the shortcut in the Start menu might fail. The issue occurs if you enable the one-instance-per-user application limit. [CVADHELP-15576]

  • When you log on to a Store through Citrix Workspace app Version 1912 or later, applications might fail to enumerate. [CVADHELP-15597]

User Experience

  • If you connect to the Self-Service Plug-in (SSP) through a VPN, attempts to refresh the SSP might fail. [CVADHELP-14418]

  • Attempts to use the SelfService.exe -init -ipoll -exit command to close the SelfService.exe process might fail. [CVADHELP-15126]

  • When you use an HP Active stylus pen to write on a published application, the write functionality might experience three to four seconds of delay. [CVADHELP-15203]

  • Attempts to launch a session might fail after you do a fresh installation of Citrix Workspace app for Windows or upgrade an existing installation to the latest. The session launch is stuck on the Preparing your desktop screen. The issue occurs when you configure Desktop Lock by using a Citrix Gateway URL.

    Note:

    A black screen appears for some time before Desktop Lock appears the first time you configure Citrix Workspace app for Windows by using a Citrix Gateway URL and Desktop Lock. If the black screen remains for a long time, sign out by using Ctrl+Alt+Delete for physical machines and Ctrl+Alt+End for virtual machines.

    [CVADHELP-15334]

  • After you upgrade Citrix Workspace app to Version 1912 CU1 from Version 1912, application enumeration might be slow, taking about 10 minutes to complete. [CVADHELP-15766]

Citrix Workspace app 1912 LTSR CU1 Hotfix 1 for Windows (19.12.1001)

Compared to: Citrix Workspace app 1912 LTSR CU1 for Windows

Security Issues

  • This fix addresses a security issue. For more information, see Knowledge Center article CTX277662. [CVADHELP-15613]

Citrix Workspace app 1912 LTSR CU1 for Windows

Compared to: Citrix Workspace app 1912 LTSR

Content redirection

  • When you attempt to redirect a long URL, the URL might not be redirected to a VDA and the Redirector.exe process exits unexpectedly with the following exception:

    INVALID_CRUNTIME_PARAMETER

    [CVADHELP-13197]

Installing, Uninstalling, Upgrading

  • Attempts to install or upgrade Citrix Workspace app on a VDA that is running Windows 10 might fail. The issue occurs when you perform the following steps:

    1. Install Citrix Workspace app.
    2. Install a VDA.
    3. Upgrade Citrix Workspace app to a later version.

    The issue occurs because the upgrade or installation causes Citrix display adapters to be removed. [CVADHELP-13764]

  • Attempts to use the auto-update functionality to automatically update the HDX RealTime Media Engine (RTME) along with Citrix Workspace app might fail. The RTME fails to upgrade to the latest version. [CVADHELP-15047]

Logon/Authentication

  • If you add two stores to Citrix Workspace app for Windows using two different accounts, the Sign-in button might not work for the secondary store after you remove the primary store. [CVADHELP-13805]

  • When multifactor authentication is enabled and Windows Security dialog is used to login, the Active Directory Federation Services (ADFS) dialog does not appear when authenticating to stores. [CVADHELP-14316]

  • When you configure Citrix Gateway to support single sign-on (SSO) through the Citrix Workspace app, SSO might fail. The issue occurs when a user name or password contains special characters such as %, =, and &. [CVADHELP-14564]

SDK

  • This fix provides improved support for legacy private key handles. [CVADHELP-14530]

Session/Connection

  • With Local App Access and Desktop Lock enabled, when you perform the Switch user function after pressing the Ctrl+Alt+Del key, the local user session might reconnect. But, when the server session attempts to reconnect, the VDA is stuck on a white screen that displays the message connected to desktop. The desktop never appears. [CVADHELP-13046]

  • In a multi-monitor environment, attempts to maximize a user session might fail. The issue occurs when you redock your laptop. [CVADHELP-13614]

  • In a double-hop scenario, the Citrix HDX Engine might exit unexpectedly when you attempt to launch a session. [CVADHELP-13915]

  • With the vPrefer option enabled in Citrix Workspace app, attempts to launch an App-V application might fail with the following error message:

    Cannot start

    [CVADHELP-14039]

  • After adding published applications to your Favorites, you can open only one application. The issue occurs when those published applications use the same executable name, as indicated by KEYWORDS:prefer=”<application_name>. [CVADHELP-14098]

  • The registry values related to the deprecated feature, HDX MediaStream for Flash (for example, Flash and Flash2) might not be removed from the registry setting, HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Citrix\ICA Client\Engine\Configuration\Advanced\Modules\ICA 3.0\VirtualDriver after you upgrade the Citrix Workspace app. This issue can cause a connection failure. [CVADHELP-14850]

System Exceptions

  • The wfica32.exe process might exit unexpectedly when you attempt to reconnect to a session. The issue occurs with Version 1904.1 of Citrix Workspace app for Windows. [CVADHELP-12807]

  • With Local App Access enabled, a session might become unresponsive, displaying the following error message:

    Citrix HDX Engine is not responding

    [CVADHELP-14058]

  • If you attempt to install Citrix Workspace app without configuring self-service mode, an exception might occur. The issue occurs when you open the Shortcuts and Reconnect menu from the Advanced Preferences sheet. The issue occurs with Citrix Workspace app versions 1907 through 2002. [CVADHELP-14940]

TWAIN

  • Attempts to perform scans using a TWAIN device might fail. The Status column on the Applications tab of the Windows Task Manager displays “Not Responding” for the Citrix HDX Engine. [CVADHELP-14782]

User Experience

  • In double-hop scenarios where VDAs for multi-session OS are running in the first hop and published applications are running in the second hop, the Refresh Apps option in the Citrix Workspace app account menu might fail to work. [CVADHELP-13230]

  • When you add an account using a store URL on Citrix Workspace app for Windows, it might take a long time to complete. The issue occurs when the URL contains a port number. [CVADHELP-14051]

  • You can see two Citrix Workspace app icons in the system tray. The issue occurs with Workspace app Version 1912. [CVADHELP-14577]

  • When you use single sign-on in a VDA environment, a splash screen might appear. The issue occurs when you upgrade Citrix Workspace app for Windows to version 1911 or later. [CVADHELP-14590]

User Interface

  • An application might attempt to come to the foreground intermittently, displacing the current application. Its icon in the taskbar might flash, informing the user that the application attempts to come to the foreground. [CVADHELP-13071]

Citrix Workspace app 1912 LTSR for Windows

Note:

If you are a customer currently on the Citrix Workspace app 1911 Current Release and looking to move to the LTSR track:

This release contains the following fixes compared to Citrix Workspace app 1911.

If you are a customer currently on Citrix Receiver 4.9 for Windows and looking to remain on the LTSR track:

This release contains all fixes included in Citrix Receiver for Windows 4.9, including its CUs, through 4.12, and all fixes included in Citrix Workspace app 1808 through 1911, plus the following list of fixes included in Citrix Workspace app 2002 (compared to Citrix Workspace app 1911): Version 1912 contains all the fixes between Citrix Receiver for Windows 4.9 LTSR CU9 and Citrix Workspace app Version 1911 plus the following fixes:

HDX MediaStream Windows Media Redirection

  • In a multi-monitor environment, when you play an MP4 video using the Windows Media Player in a user session, the video might play correctly on the primary monitor. But, when you move the player to a different screen, a black screen might appear on the secondary or an extended monitor connected through DisplayLink using a docking station. [CVADHELP-11848]

Session/Connection

  • When you attempt to reconnect to a session from the HDX RealTime Media Engine using a fast smart card, the HDX RealTime Media Engine might exit unexpectedly. [CVADHELP-12605]
  • When published applications receive many requests to play short sounds for a short period of time, the wfica32.exe process might exit unexpectedly. [CVADHELP-12855]
  • After a session timeout is reached, the session might automatically log off. When you attempt to launch the session again, the session takes longer than normal to launch. The issue occurs when there is a network disruption. [CVADHELP-13017]
  • A seamless application window might be rendered partially truncated and remain truncated until you manually resize the window. [CVADHELP-13108]
  • Workspace app now performs a check of the presence of shortcut icons every time it refreshes or starts. If an icon is not available, Workspace app fetches the icon again. Doing so ensures that shortcuts appear correctly. [RFWIN-15501]
  • When attempting to enable the Bidirectional Content Redirection policy (under Computer Configuration > Administrative Templates > Classic Administrative Templates (ADM) > Citrix Components > Citrix Workspace > User experience), you are prompted to type a URL-specific entry even if you do not enable the URL-specific application or desktop overrides. [RFWIN-15867]

System Exceptions

  • The Receiver.exe process might exit unexpectedly while capturing the CDF traces. [CVADHELP-13077]