Known Issues

Known issues in Citrix Workspace app 1912 LTSR CU5 for Windows

  • When you connect certain third-party remoting application such as mRemoteNG to an endpoint and dock the application toolbar of the published application to the sides, the system might become unresponsive with 100% CPU usage. [LCMRFWIN-4164]

  • When you attempt to stop screen sharing during Microsoft Teams optimized calls, the session might become unresponsive intermittently. [LCMRFWIN-4184]

Known issues in Citrix Workspace app 1912 LTSR CU4 for Windows

  • During a session, when you click Check for Updates and updates are downloaded successfully, the current session is not listed in the Download successful dialog. [RFWIN-23152]

Known issues in Citrix Workspace app 1912 LTSR CU3 for Windows

No new issues have been observed in this release.

Known issues in Citrix Workspace app 1912 LTSR CU2 for Windows

No new issues have been observed in this release.

Known issues in Citrix Workspace app 1912 LTSR CU1 for Windows

  • Attempts to use the webcam in a WebEx meeting might cause Citrix Workspace app to become unresponsive. The issue occurs when you set the UDP audio to Medium.

    As a workaround, navigate to the following path in the Registry Editor and set the following:

    Path: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Citrix\ICA Client\Engine\Configuration\Advanced\Modules\ClientAudio

    Name: EchoCancellation

    Type: REG_SZ

    Value: FALSE

    [DOCFB-3805]

Known issues in Citrix Workspace app 1912 LTSR for Windows

  • Attempts to capture a screen using the Print Screen key might fail. This issue occurs when you minimize a protected Citrix Workspace app session. [RFWIN-15155]
  • When you launch Microsoft Word both in a published session and on your local device and delete the store from Accounts, the following error message appears when you launch the app on the local device:

    Do you want to find an application in Citrix Workspace to open this file?

    [RFWIN-15884]

  • Attempts to launch a session on an SSL-enabled VDA might fail. [RFWIN-16129]
  • In a protected desktop session, attempts to take a screenshot of a non-protected session might fail. [RFWIN-16704]
  • You might not be able to remove store details that were added using the Group Policy Object (GPO) administrative template using the graphical user interface. [RFWIN-16754]
  • Attempts to change the display in a protected session cause the session to exit. [RFWIN-16784]