Installing the deviceTRUST Agent

Option 1: Install Citrix VDA 2503 or later

The deviceTRUST Agent is now installed by default as part of the Citrix Virtual Apps and Desktops VDA installation when using release 2503 or later. This can be downloaded from Citrix Downloads.

Important:

When using Citrix Virtual Apps and Desktops™, you may need to edit the Virtual channel allow list policy to allow the deviceTRUST Agent to open a virtual channel to the deviceTRUST Client Extension.

Option 2: Manual Installation

The deviceTRUST Agent requires a user account with local administrative privileges to install the deviceTRUST Agent on the target system. The installation can be performed by following the steps of the deviceTRUST Agent installer.

Agent Installer - Welcome

Agent Installer - License Agreement

Agent Installer - Ready to Install

Agent Installer - Complete

Agent Installer - Restart

Important:

When using Citrix Virtual Apps and Desktops, you may need to edit the Virtual channel allow list policy to allow the deviceTRUST Agent to open a virtual channel to the deviceTRUST Client Extension.

Note:

  • Installation path: %PROGRAMFILES%\Citrix\Agent
  • If the installation of the deviceTRUST Agent has finished successfully, a reboot is required to enable deviceTRUST to get system notifications to act on.
  • If the Remote Desktop Services server role is added after installing the deviceTRUST Agent, the deviceTRUST Agent will need to be reinstalled.
  • The deviceTRUST Agent will not function until a valid license is applied

Option 3: Unattended Installation

The deviceTRUST Agent can be installed unattended from the command line interface with the following options:

Component Commandline
dtagent-x64-release-x.x.x.x.msi The deviceTRUST Agent installer file can be customized by common Microsoft Windows Installer parameters. An unattended installation can be achieved with the following parameters: MSIEXEC.EXE /I DTAGENT-X64-RELEASE-X.X.X.X.MSI /PASSIVE /FORCERESTART

Note:

When using Citrix Virtual Apps and Desktops, you may need to edit the Virtual channel allow list policy to allow the deviceTRUST Agent to open a virtual channel to the deviceTRUST Client Extension.

Installing the deviceTRUST Agent