Product Documentation

Configure RealTime Connector features

Aug 14, 2017

You can enable or disable fallback mode and the system notification balloons by changing registry settings in HKLM\Software\Citrix\HDXRTConnector or HKCU\Software\Citrix\HDXRTConnector.

Warning

Editing the registry incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Fallback mode

Control fallback mode by changing the following registry setting:

Key: HKLM\Software\Citrix\HDXRTConnector or HKCU\Software\Citrix\HDXRTConnector

Value: DWORD DisableFallback
0 or missing value - fallback mode enabled
1 - fallback mode disabled
2 - video in the fallback mode disabled
 

Notification balloons

Enable or disable the system notification balloons by changing the following registry setting:

Key: HKLM\Software\Citrix\HDXRTConnector or HKCU\Software\Citrix\HDXRTConnector

Value: DWORD DisableStatusBalloons

0 or missing value - all status balloons enabled
1 - Connected balloon disabled. Fallback and Disconnected balloons enabled.
2 - all status notification balloons disabled.

Disable or enable version mismatch warning

Enable or disable the version mismatch warning by changing the following registry setting:

Key: HKLM\Software\Citrix\HDXRTConnector or HKCU\Software\Citrix\HDXRTConnector

Value: DWORD DisableVersionWarning

0 or missing value - Warning icon and text are enabled
1 - Warning icon and text are disabled in both the status notification icon and the About dialog.

Windows Management Instrumentation (WMI) support

We've added WMI support to the RealTime Connector, which provides connection, call, and device status for all Optimization Pack connections.

The following are the namespace and classes. There is an example PowerShell script at C:\Program Files (x86)\Citrix\HDX RealTime Connector\wmirtc.ps1 for retrieving all object data.

Namespace:

ROOT\Citrix\hdx\RTOptPack

Classes:

Citrix_HDXRTConnector
Citrix_HDXRTConnector_Call
Citrix_HDXRTConnector_Device

WMI calls:

Run these calls from an account that has administrative privileges.

get-wmiobject -namespace root\citrix\hdx\RTOptPack -class Citrix_HDXRTConnector_Call
get-wmiobject -namespace root\citrix\hdx\RTOptPack -class Citrix_HDXRTConnector_Device
get-wmiobject -namespace root\citrix\hdx\RTOptPack -class Citrix_HDXRTConnector

Or use this example powershell script:

Example PowerShell script at C:\Program Files (x86)\Citrix\HDX RealTime Connector\wmirtc.ps1:

Syntax:
wmirtc.ps1 [Skype for Business Login name]

  • If no name is supplied, it returns objects for all classes for all users.
  • If a name is supplied, it returns objects only for that user.