Configure features

Warning

Editing the registry incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

RealTime Connector features

You can enable or disable fallback mode and the system notification balloons by changing registry settings in HKEY_LOCAL_MACHINE\Software\Citrix\HDXRTConnector or

HKEY_CURRENT_USER\Software\Citrix\HDXRTConnector.

Fallback mode:

Control fallback mode by changing the following registry setting:

Key: HKEY_LOCAL_MACHINE\Software\Citrix\HDXRTConnector

or

HKEY_CURRENT_USER\Software\Citrix\HDXRTConnector

Name: DisableFallback

Value: DWORD

0 or missing value - fallback mode enabled

1 - fallback mode disabled

2 - video in the fallback mode disabled

Notification balloons:

Enable or disable the system notification balloons by changing the following registry setting:

Key: HKEY_LOCAL_MACHINE\Software\Citrix\HDXRTConnector

or

HKEY_CURRENT_USER\Software\Citrix\HDXRTConnector

Name: DisableStatusBalloons

Value: DWORD

0 or missing value - all status balloons enabled

1 - Connected balloon disabled. Fallback and Disconnected balloons enabled.

2 - all status notification balloons disabled.

Disable or enable version mismatch warning:

Enable or disable the version mismatch warning by changing the following registry setting:

Key: HKEY_LOCAL_MACHINE\Software\Citrix\HDXRTConnector

or

HKEY_CURRENT_USER\Software\Citrix\HDXRTConnector

Name: DisableVersionWarning

Value: DWORD

0 or missing value - Warning icon and text are enabled

1 - Warning icon and text are disabled in both the status notification icon and the About dialog.

Windows Management Instrumentation (WMI) support:

WMI support provides connection, call, and device status for all Optimization Pack connections.

The following are the namespace and classes. There is an example PowerShell script at C:\Program Files (x86)\Citrix\HDX RealTime Connector\wmirtc.ps1 for retrieving all object data.

Namespace:

ROOT\Citrix\hdx\RTOptPack

Classes:

Citrix_HDXRTConnector

Citrix_HDXRTConnector_Call

Citrix_HDXRTConnector_Device

WMI calls:

Run these calls from an account that has administrative privileges.

get-wmiobject -namespace root\citrix\hdx\RTOptPack -class Citrix_HDXRTConnector_Call

get-wmiobject -namespace root\citrix\hdx\RTOptPack -class Citrix_HDXRTConnector_Device

get-wmiobject -namespace root\citrix\hdx\RTOptPack -class Citrix_HDXRTConnector

Or use this example PowerShell script:

Example PowerShell script at C:\Program Files (x86)\Citrix\HDX RealTime Connector\wmirtc.ps1:

Syntax: wmirtc.ps1 [Skype for Business Login name]

  • If no name is supplied, it returns objects for all classes for all users.
  • If a name is supplied, it returns objects only for that user.

RealTime Connector and RealTime Media Engine features

Disable logging:

Logging is enabled by default. You can disable server-side and client-side logging by using these registry keys.

RealTime Connector logging:

Key: HKEY_CURRENT_USER\Software\Citrix\HDXRTConnector

Name: DisableFileLogging

Value: DWORD

Data:

0 or no value - logging enabled

1 - logging disabled

RealTime Media Engine logging:

Key: HKEY_CURRENT_USER\Software\Citrix\HDXRTConnector\MediaEngine

Name: DisableFileLogging

Value: DWORD

Data:

0 or missing value - logging enabled

1 - the RealTime Media Engine doesn’t write the logs to files, but sends logs to the RealTime Connector.

RealTime Media Engine service logging:

Key: HKEY_USERS\.DEFAULT\Software\Citrix\HDXRTConnector

Name: DisableFileLogging

Value: DWORD

Data:

0 or no value - logging enabled

1 - logging disabled

Configure features