Product Documentation

Support for Citrix Virtual Apps and Desktops

Citrix Gateway service provides users with secure VPN access to XenApp and XenDesktop applications across a range of devices including laptops, desktops, thin clients, tablets, and smartphones.

Citrix Gateway service enables secure, remote access to XenApp and XenDesktop applications, without having to deploy Citrix Gateway service in the DMZ or reconfigure your firewall. The entire infrastructure overhead of using Citrix Gateway moves to the cloud and hosted by Citrix.

You enable Citrix Gateway service in Citrix Cloud. After enabling the service, users can access their VDAs from outside their network, as shown in the following diagram.

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Enable the Citrix Gateway service

Following are the steps to enable Citrix Gateway service for Citrix Workspace users.

  1. Sign into Citrix Cloud Services as an admin user.

  2. Click the hamburger icon and choose Workspace Configuration.

  3. In the Access tab under External Connectivity section, locate ellipses next to My Resource Location present under XenApp XenDesktop Service. Click the ellipses, click Configure Connectivity.

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  4. Choose Citrix Gateway service in pop up window and click Save.

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Support for Citrix Virtual Apps and Desktops